“Had the best experience at Hoovers today. I stopped in on my lunch break just to inquire about a very annoying little issue that the Toyota dealership couldn’t (or wouldn’t) handle (go figure) and after about 20 minutes, they came out & told me it was fixed! And wouldn’t take my money because it was “just a little work”. I honestly have never had that happen to me but I’m truly grateful it did. These folks are super nice, accommodating & I wouldn’t think of going anywhere else for this kind of stuff! I’ve been stressed about that for months! Wish I’d have come by sooner. Thank you guys again.”
“Very easy to schedule and very accommodating. Jace was shorthanded the day I was there, but still made it work in a timely manner. Would definitely recommend Safelite.”
“If I ever needed a collision shop while in Marquette I would definitely use them again. I hit a deer, my car ended up being totaled. They had prompt customer service and easily worked with my insurance. Everyone I spoke with were very helpful, empathetic and professional. Great customer service!”
“It's a good place to get your car rinsed off.
I say rinsed because the car wash does not have brushes or rollers, ( I say its a good thing. )
So if your car does not have HEAVY caked-on dirt or Stuff, this car wash is a beautiful thing.
There are three price points for the levels of service.
I have not used the detailing services yet, so I can't speak to that end.”
“I crashed on 41 in Marquette. And on a fixed income and have no friends and never married so if something goes wrong, I'm usually screwed. Without a vehicle, I and my dog had no way home. If my truck went someplace else, it, and everything in it would simply be lost by forfeit, When you're poor, things just cascade when something goes wrong and people take advntage of you more than not. (One reason I avoid people, they suck). When the driver found out I had to get myself and my truck to Ishpeming, he said that would be at least 350 dollars. Usually people like that are vultures and that can clearly be seen in the other reviews. I checked my cashapp and had 200 left. Already behind, not knowing where or if I can pay it back, even as I write this, I know I'm screwed, but to my suprise, he told me ha would take us home for that amount. Crippling. But I am grateful for the kindness. I asked him directly for a favor and he hooked me up. I'll never forget that. I was going go buy a replacement vehicle from them but I dont have a way to replace it. Now I have to buy food from Jubilie or Super1 in Negaunee and pay their exorbitant markups in price. No way my food stamp rations will cover the month. I dont know what im going to do. Still got a ticket to pay too. The state adds injury to injury, making sure to strike when people are down, and weak.”
“The entire experience from the moment I first brought in my vehicle for repairs, Nick and the whole team at Lafayette were nothing but professional, communicative, and ultimately did an excellent job in repairing my Honda Civic Hatchback. I'd highly recommend using Lafayette for any auto body work. A 5-star service rating was definitely earned. ☆☆☆☆☆”