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May 2024 by Sammi McFerrin
This place doesn't have good prices barely has anybody ever working there when you try to hire or apply there nobody ever calls you back for the position even though they don't have stuff over there. I've been wanting to change carriers for a while
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April 2024 by lisa Jandreau
Went to order a phone, said it would be in Friday, after 3 days of calling and still no phone, I just ordered it offline.. it's now been a week and still no call back from them.. Marquette office, do better.
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February 2024 by Estephany Gutzman-Guerrero
Staff was amazing but won't return
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June 2023 by Anton Reinaas
Great service no both the people that work there awesome people
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May 2023 by Kenneth Micheau
Fast, friendly, courteous, knowledgeable, staff!
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December 2022 by Christina Ketchersid
I had excellent customer service with Cassie and Eric with team Marquette. We brought in 2 phones and were trying to switch them over, it was a nightmare. They were determined to get it done....5 hrs later we had success. They went above and beyond for us. I highly recommend going to them. I can not say enough good about them!
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October 2022 by Daniel Bradbury
Great service! Both Eric's are very helpful and knowledgeable!
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October 2022 by Barbara Ann
Very disappointed and ripped off, ended up having to pay $90 for one month of service!
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September 2022 by MTGUNVEILED
If you haven’t made the switch to Cricket Wireless DO IT NOW!!!Eric B at the Marquette MI Cricket Wireless store gave me the best customer service I’ve gotten anywhere this year! Setup and everything was super easy and painless. I’m now paying only $60 a month for two lines versus $97 though ATT.
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July 2022 by Tom Lee
Horrible serviceEmployees have no clue what they are doing
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July 2022 by Lulu Gee
I’ve been trying to call all day, not one of my calls has been picked up.
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March 2022 by Phoebe Prusi
They are helpful, but I have to rant about the phone insurance. We've been paying for 3 years and over, and since my daughter's phone is an upgrade, the said amount of deductible is a big fat lie! The insurance they partnered with is the biggest scam ever!!!!!!!!!!!! What's the purpose of insuring if you still have to pay half the price of a new one. Big turn off on my part here! Might look elsewhere. It is very upsetting.
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March 2022 by Àndy Censke
No complaints and the longer I have my lines through the company the more impressed. ?
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March 2022 by Jassmin Jones
Nobody has been in the store for two day says there open but nobody is there
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February 2022 by Karin Clifton
I ported 2 numbers and brought my own phones in last Saturday. Since the initial setup neither of my numbers work now! I was stuck in the store (dirty, dingy hasn't been properly cleaned) for over 4 hours for the employees whom all basically just ignore the customers (as they are coughing on each other and look like they dragged themselves into work from the previous night of binge drinking) Not a single word spoken to me as I waited for 4 hours. Best part is after 4 hours all I got was a shoulder shrug and told to wait 72 hours for my phones to work on the network properly. I have now been on the phone and chat with customer support totaling more than 8 hours and still haven't had a working phone in over 6 days! Despicable! I'll be porting my numbers and bringing my business elsewhere.
