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January 2024 by Tracy Duckwall
I have worn glasses for forty years, the lady who was trying to adjust the fitting for my new sunglasses was obviously getting irritated with me then broke them. I was then phoned the next day asking if I wanted the display glasses with no discount, I said no but miraculously my glasses were there two days later. I don’t feel like I was treated good and actually feel like the quick repair is shady we live in the UP does anything take two days. Never going back.
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July 2023 by Jon M
Honestly never knew this place was here lol. Nice and cozy little place. Very nice staff and eye doctor. Had a couple hiccups on my prescription but these guys and gals gave 110% to get everything figured out and fixed REALLY fast! Definitely will be back!
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July 2023 by David Peters
The whole experience was fantastic! Excellent and friendly interactions with everyone who helped me out.Love my new specs!
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August 2022 by Melissa Burkey
Amazing place and staff!!!
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August 2022 by Kimberli Kearney
I was visiting from out of town and realized I forgot my contacts. I stopped into this beautiful space and they were so kind! They helped me out right away, and made the rest of my trip so much better! Thank you!!!
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March 2022 by Leland Nellist
Went in to get a bow replaced because the end bottom 1/2 broke off and they wouldn’t warranty it because I had to superglue it back on to make it thru thanks but no thanks last time I’ll go thier take my money but won’t warranty thier glass or frames trust go some where else don’t waste your time here
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March 2022 by Sarah Jorgensen
Excellent customer service! They helped me out when I had trouble with a contact lens while on vacation in Marquette.
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March 2022 by Kenneth Bright
Excellent eye exam! Thank you!
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March 2022 by Lorrie Robinson
My first visit to the beautiful office went so well more than five stars are deserved! The customer service by the staff up front is warm, welcoming and knowledgeable. Most importantly my doctor, Dr. Luplow is the best I’ve seen in all the places I’ve lived in the country! His professionalism and patience is above and beyond. My time spent was productive as he is so comfortable to be around I was able to ask all questions and get clarity on my eye care needs. I’ve all ready recommended the office and will continue to compliment them to anyone who will listen! Great job Downtown EyeCare!
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March 2022 by Riley O'Connor
My family and I have been receiving care at Downtown Eye Care for years; they have always been so friendly and professional. Highly recommend!
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February 2022 by Tamie Michaud
I've been a patient here for many many years! I'd never go anywhere else. Best team ever. Love the selection of frames; great customer service; knowledgeable staff and doctors; easy to get an appointment; you can tell they care about each individual and their needs/wants. The girls tell me honestly what looks good on me and what doesn't. They take their time and don't rush you. I refer many of my patients at my office to Downtown Eye Care.
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February 2022 by Isabel Francis
I splashed bleach in my eye, a true medical emergency, and Downtown Eye Care squeezed me in ASAP the same morning. Dr. Luplow was very kind, professional, thorough, and took excellent care of me. The entire staff was concerned, friendly, and supportive. I am fortunate no permanent damage was done. I would give them 10 stars I can’t recommend this place any more highly - they took great care of me !
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February 2022 by K. Pickens
Great experience with Dr. Tabytha Boyak! My daughter recently had an eye infection that developed over the weekend. Her regular eye doctor did not have openings, but Dr. Boyak did. Dr. Boyak took such great care of her. All of her care got my daughter back to good health and my daughter loved Dr. Boyak so much that she was willing to do all the things to get better even though she hates eye drops. My daughter is now 100% back to normal and I am so thankful to Dr. Boyak for her good care! Highly recommend!
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February 2022 by Robert Hockings
About a year ago I had an event with the vision in my left eye of the instant appearance of hundreds of floaters. I immediately went to Eye Associates and after a thorough exam by two doctors they found no cause. I just had my annual eye exam with Downtown Eye and Dr Webb discovered a tear in my retina; a very serious condition that will usually progress into a detached retina and total blindness. Dr Webb referred me back to Eye Associates and again the could not find the tear using their retina photos. Only after persistent searching could the tear be discovered but there was nothing they could do and they referred me to Green Bay. There the Doctor found the tear quickly and repaired the tear using a laser. This Doctor stated the event with the hundreds of floaters is when the tear occurred. Thanks to Dr Webb it was discovered before the retina detachment. I was lucky! The lesson learned was Dr Webb has the best equipment and experience and provides a very thorough exam. He caught a problem that very likely would have progressed to a detached retina.I highly recommend Downtown Eye Care and Dr Webb.
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July 2021 by Gerald S.
The best! Fast, courteous professional service with a smile. I had an emergency with my reading glasses, stepped on them, and the staff at Downtown Eye Care came to the rescue.