-
November 2023 by Kirsten Sheffield
Prompt and helpful, string communication. Willing to except my coupon beyond the expiration date since they weren't able to get me in before that date
-
November 2023 by Andy Mitchel
Clear concise communication. The service requested was carried out without any attempts to add services. The vehicle was inspected and results clearly communicated verbally and in writing. The service was completed in less time that estimated. Efficient and complete.
-
October 2023 by Jeffrey Haas
We’re from St Louis MO on a multi week road trip adventure across the UP in our 2023 Outback. It started to sound like someone was panning for gold in the back wheel. We called up Fox Marquette Subaru service as we’d be driving through and wanted to see if they could do a quick check. We pulled up at noon and within 15 minutes they came out with a small rock in hand (sure enough it was caught behind the rotor) and sent us on our way, no charge . Thank you so much for taking care of us in the middle of our road trip!!?
-
October 2023 by thylacine701
We had been looking for a vehicle for several months and were getting very desperate with winter approaching. Riley Dobson was a godsend!She took a personal interest in our plight and saw us through every step of the financing and purchase process until we ended up with the absolute perfect vehicle for our needs!We were having so much trouble with the current seller's market even just getting anyone to help us with getting financing, much less actually holding a vehicle for us through the process. Other places kept selling the vehicles from under us before we could get the financing. It was VERY frustrating and we were at our wit's end.Thank you, Riley!!
-
September 2023 by Chris Hill
From Melissa, Scott, and to Levi in financing, this is a top notch Ford dealer. I called 125 dealer across the US and I finally found an honest dealer that took great care of me. Levi and Scott even came up on their day off to get my vehicle ready for shipment to TX. Even though 1,500 miles away, I will tell everyone about this dealership. Thank you for everything
-
July 2023 by Joel Slade
Promised an interest rate when I ordered my truck six months ago, Now those sales people have left and there's no record, they would not honor the commitment made to me. Sales person was supposed to contact me about delivery of my vehicle and totally flaked on it.
-
June 2023 by Eli Donnell
I always come here to get my regular maintenances as this is where the previous owner was getting them done. The price is a little steeper than elsewhere in town but I also feel like the quality of service is higher. They're waiting room is very nice
-
June 2023 by Sarah Campbell
The salesperson was incompetent. I bought the vehicle sight unseen after being told it had no major body damage. The drivers dropped it off and it had hail damage all over the hood and roof! They agreed to pay for the body work after going back and forth for a few days. When it came time for my vehicle to get repaired, I asked for a rental. The same incompetent salesperson told me for week “ yeah I’m just trying to figure out how to get it to you”. The next call was made to the general manager who allowed my calls go right to voicemail repeatedly until he finally returned a call and told me I could pick up a rental. Drive 3 hours in a car I don’t have?! I would never recommend this dealership.
-
May 2023 by S McB
I recently bought a Subaru from Riley and can’t express what an easy, fair, stress-free purchase experience it was. Riley was kind, knowledgeable, efficient and attentive. She will help you at either Fox Subaru or Fox Ford. Highly recommend asking for Riley when looking for a car at either location!
-
May 2023 by Michael Waite
Joe gave me any information I asked for, and offered helpful advice during the buying process. I never felt pressured to choose something I didn’t want.
-
April 2023 by Kenneth LaCosse
Ford Marquette did an awesome job taking care of my vehicle. Joey kept me informed throughout the whole process. He set me up with a loaner vehicle to ensure my family had a means of transportation while my vehicle was being fixed. My only complaint was the loaner was ten times nicer than my own vehicle so I was hoping my parts would be on back order a little longer.
-
March 2023 by Patty B
Absolutely love this dealership. Fair prices. Friendly staff Vehicle is done when promised. Went there for an oil change and tire rotation. Thought I needed new tires, nope they said mine are still in great condition
-
March 2023 by Frederick stonehouse
Terrific service! My service advisor (Joey Briggs) did a fantastic job working my vehicle through some unexpected and unusual repairs. No one likes having to repair a vehicle but Joey made it understandable and expeditious.
-
February 2023 by John Bekkala
Amazing sales and service. Subaru Crosstrek is amazing in the snow and super quiet! They have a team that will rock your buying experience!! Joe Olesky is top notch! We won't buy from anywhere else. Trust me I've bought cars from all over the USA.
-
January 2023 by Davis Brockenshire
The entire experience was exceptional. After being denied a purchase in Detroit, arranged a better vehicle at a better price, with excellent service. Bill, Tom, and Erin made everything seamless & professional. Driving back to Detroit is the snow is a perfect break in for a new Subaru! Worth the trip! Fox is where it's at!