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December 2023 by Silas
One of the worst furniture shopping experiences ever. Awful communication around a delayed delivery, product was discontinued while we waited for delivery, but we were not informed in a timely manner. No refund was offered, no discount on the replacement product we got instead.Much better customer service at Ashley, go there instead.
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November 2023 by Katie Cosano
Household has the most knowledgeable, friendly, and helpful salespeople around!
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July 2023 by Crystal Glass
Excellent service and care from Terry and the rest of Household Appliance. They did a wonderful job fixing my appliances.
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June 2023 by Jill M
Was told they would deliver to me Drove over 1 hour to get there. Was told when I got there no delivery to me! So we went to Ashley. They deliver to all of UP
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June 2023 by Barb Savolainen
We purchased 2 Lazy Boy recliners and an oversized chair from Household. One of the recliners had a factory mechanical defect. We brought it back the next day and within 10 minutes, Household unloaded the broken recliner and loaded a new one on our truck. Marcia and the crew were excellent to work with - highly recommend!
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June 2023 by Brian Pietila
I purchased a washer and dryer set because of their warranty and their ability to service the unit. A couple of parts failed and I was expecting it to be under warranty, I was surprised to be billed for the service. I initially paid for the the repair even though it was under warranty. The bill was eventually resolved and covered under warranty after several phone calls.
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April 2023 by Luke Haara
Had the exact parts I needed to get my dryer back up and running.
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January 2023 by Marilyn Syria
A lot of choices with available assistance if one wanted
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December 2022 by Rick Arbour
Very helpful, good prices, Quality product!
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November 2022 by nicholas irvine
Got our new washer and dryer from this location. Very helpful staff to get us loaded up.
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September 2022 by Trev Petes
Unhelpful, unmotivated, uncaring staff. Delivery estimates are a joke, and they do not care. Still blaming Covid for their failures as a business.
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September 2022 by Coral Werling
Very personable and honest. Great quality and good people!
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August 2022 by George Ward
I have purchased furniture and appliances here. They are always friendly and helpful. The prices are fair too.
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August 2022 by Paula Matchett
I have beautiful things but we bought a piece of furniture and we're having problems and they just haven't made the effort that we would have appreciated take care of the problem and I'm not sure that they will at this time
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July 2022 by Sara Schetter
We won the Household Appliance shopping spree via the MediaBrew contest! Everyone we worked with was very helpful and made our experience enjoyable. We will continue to shop here for our household needs in the future. Thank you to everyone involved!
