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February 2024 by Georg Schluender
Karen the receptionist just hung up on my wife after being asked to honor the price of the meds we had to order from their med store which the order was lost through the online med store and then she was told it was her fault the order did not go through when my wife has a screenshot of the confirmation. They are willing to transfer our three pets to a different vet rather than honor a price point on meds that is a matter of twenty dollars. So they want to double-charge us for meds because the system they are making us use for meds for our dog screwed up. Before all of this my wife was told that it was pertinent that our dog not miss a pill of his thyroid medication and then when on the phone just now the "doctor" says it's okay if he misses a few so that you can place a new order online and not have to pay us double. So which is it? then we are told that they can't honor the cheaper price because this was a special order....after the fact that our delivery did not show up on the 14th like the confirmation said.Other issues with this vet; a quill was left in the jaw for us to extract after an emergency visit. Also, our second visit with a different dog for urinary tract infection we were told "no, I don't think that's the problem, probably behavioral issues (Dr. Brauer lll)" (the dog is one year old), the test came back and it was indeed a urinary tract infection. We have only been seeing this vet since November because of moving. I have lived all over this country with German Shepherds always in tow for the last thirty years and have experienced many vet clinics, this is by far one of the very worst experiences I have had.
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January 2024 by Hal Timm
Called to make an appointment and they were rude, unhelpful, and genuinely sounded annoyed to be talking to me.
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January 2024 by Shannon Brodeur
We are new to the area and very happy that we found Dr. Bogaudo. We were very impressed with all the staff at Marquette Veterinary Clinic and the facility is clean and beautiful.
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October 2023 by Judi Mouser
We’ve been clients of Mqt Vet Clinic since moving to the area 18 years ago. They’ve seen us through good health, sickness, and the passing of several of our furry critters. Both of the Dr Brauers are professional, compassionate, and caring. Their office staff are always helpful and kind.
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October 2023 by Alicia T
We were in town for vacation when our 12 year old dog developed an eye infection. They were great with getting us in right away. Everyone from the staff to the vet was extremely nice and professional. We had a great experience and would definitely bring our dogs here again if we were from the area.
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October 2023 by Angelina Lavell
Will not be returning! The vet himself is very kind however the women running the front desk, Shelly, was beyond rude when I had to reschedule an appointment due to a death in my family. She hung up on us. As people who work with animals you should have a lot more compassion in your heart and I should not have to share trauma with a stranger over the phone for someone to respond with kindness to rescheduled an appointment. This behavior is unacceptable and I doubt she has the guts to talk like this to anyone’s face. I hope Shelly has a better day tomorrow. :)
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October 2023 by Virginia Machiela
Great vets & staff, they've helped me manage my dog's heart condition for years. Reasonable prices too. Highly recommend!
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October 2023 by Amie H
Great with my dogs, but DO NOT bring small animals here. I brought my beloved rat in for euthanasia last winter, and I'm ready to share my story. The doc roughly grabbed my girl by the scruff, causing her to scream like I've never heard from her before. He then jabbed in the final needle with no offer of the generally recommended humane gas sedation. I repeat, DO NOT bring small animals here. For dogs and cats, they're fantastic, but they will not treat your small critter babies with dignity and respect.
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October 2023 by Sarah Lang
So thankful to these kind folks for fitting us in at the end of the day, out-of-towners with no pre-existing relationship with this clinic. They could have easily told us they were full and couldn't see us, which one other clinic did, even though we were afraid our dog had a broken leg. Very grateful for their kind hearts! Visit was fine, no complaints. Prices are very reasonable, and the vet and vet tech very nice. My local mother said she plans to switch vets due to the great character shown by these guys! Thank you!
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October 2023 by Twon Is Twon
They did a fantastic job fitting us in when it was near the end of the day, very pleasant and professional, thorough exam of our pup and didn't suggest any overly expensive suggestions. So thankful for their help!
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August 2023 by Sarah O'Neill
I moved back to MQT with my senior dog Bruiser in 2020. Because my parents took their dog to Marquette Veterinary Clinic, I decided to try it out. For the last three years, Dr. Brauer II and Dr. Brauer III have been nothing short of amazing to work with. Due to my dogs older age, he developed a lot of health issues. I would sometimes call the emergency line late at night, and either doctor was always kindly willing to help with some solutions to ease my old man. They saw him many times for last minute appointments and were always kind and great to work with. We ended up saying our goodbyes yesterday, earlier than I thought it would happen, and the experience was as "easy" as it could be. I was impressed with the process and the overall bedside manner of the entire staff, who stayed behind after close to make sure my boy didn't suffer anymore. Because of them, I know my Bruiser is truly at peace. I highly recommend these humans to take care of your pet.
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March 2023 by Kimberly Rascher
We are so grateful to the Drs Brauer and their staff for caring for our pets. We have a special needs puppy named Bucky and he required a pretty big surgery to give him his best life. Everyone was so nice and explained to us what to expect during Bucky's procedure and recovery. Little Bucky is doing wonderfully and we couldn't be more grateful to everyone at Marquette Veterinary Clinic for taking such good care of him. ♥️
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March 2023 by Krista Lefebvre
Absolutely atrocious management. Shelly the office manager has 0 people skills! After using this office for two years this women called and cussed me out because I had brought in my mothers cat and put the account under my own name (paid the bill) Mind you the women who made the appointment for the cat was aware the cat was not mine.This review might sound like you aren’t getting the full story, that’s because when trying to ask why this was an issue the women yelled and told me it was “deceitful” with so many very capable and caring vets in the area I would recommend Mqt vet either get new management or all pet parents who want their babies turkey cared for with respect see ANYONE ELSE!
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March 2023 by Wendy Coombs
I would highly recommend this clinic. A friend recommended them to me and I have since recommended others. Our fur babies deserve the best and we get it from Marquette Veterinary Clinic.
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January 2023 by Beckey Rama (It’s Just Me)
Super friendly and compassionate staff. Very professional and patient. Answered any questions I had and treated my pet like family. I highly recommend
