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December 2023 by Aaron G
Employees have a huge issue on placing products in the right place with the right price. Time and time again.
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September 2023 by Debra Barry
My husband and I stopped in to purchase some recessed lighting for our kitchen. A very nice young lady named Macalia who worked in that department was helpful and really knew what she was doing. She did a great job of making our purchase easy and stress free.
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August 2023 by April
It's a bright and happy store. The only complaint I have about it is the pick up service. It's not really pick up if you're ordering lumber. You need to go find it yourself which defeats the purpose of pick up really. I found this out after ordering something to be picked up and reading the e-mail saying it's not set aside for me and I can't cancel my order.Lowes sets things aside. Target does. Walmart. Every pick up place I've been going to for years brings things out so I was shocked and I spent all night online trying to figure out how their pick up system works and how I would find my lumber in this huge lumber city so that I could show up the next morning and have some idea of what to do.I found a map of the store online. It turns out the lumber was in the back like the map says, but not in the area the map said. I had also looked up reviews where people say a guard will come out and scan your code then you go inside so when I showed up I was waiting for the guard. I saw the guard shack. I was parked forever and began to wonder if I arrived too soon or if I needed to call somebody. I was about to leave when the guard came out to talk to somebody else. She was there the entire time! Doing what? I don't know. But she told me I needed to scan my phone on this pole. Later in the day I asked people about this and they said the guard scanned their stuff not a pole.Either way once inside there was no way I would ever make it home without help finding stuff and luckily there was a number to call and the guy was nice and helpful and the guy on a forklift was super and found my stuff for me. I swear to high heaven he was an angel on Earth with how nice and helpful he was. I forgot all about the non guarding guard because I was so happy.Met the guard again while leaving and she wanted to see my in my trunk to make sure I didn't steal anything.Long story to say if you need lumber go to Lowes because they make it WAY easier. And if you don't see a guard (even though she's probably there) scan your phone on this random pole near the pickup entrance the e-mails and reviews never mention.Thank you to the angel who helped me or I'd still be there looking for my stuff.
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August 2023 by Nikki Hughes
Mike from orders is your most helpful and amazing person, he deserves a raise.
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July 2023 by Denise Matowski
My friend and I stopped to purchase kitchen and bathroom fixtures. The first person was so helpful, but when we decided to get a matching mirror to the vanity, we asked another for assistance. This lady did the bare minimum to help us and told us it would have to be ordered online, where online this store shows 3. The next person looked on the computer and found it. This lady needs more training.
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July 2023 by Richard Mullens
Menards located in Marquette, Michigan is a really good store. The store is well stocked. The employees are very friendly and professional. They have plenty of parking. We recommend this store.
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January 2023 by Nancy R
I've always shopped at and loved Menards until today. I purchased Cardall cabinets from them which are beautiful BUT the doors open so far they hit the doors and drawers next to them. I talked to Dan who sold me plastic arrestor but then they don't open far enough so the sliding shelves work.Menards has hinges which will fix the issue and asked Matt the manager in cabinets for them to give them to me for free to fix the issue. I showed on the displays the issue which he admitted he saw how they hit one another. He said since they hadn't had complaints he couldn't do that even though he could see there was definitely a problem. I've never seen Matt there before but he said he's been there 8 years.I spend easily 20-30k a year at Menards between my properties and they wouldn't give $96 worth of hinges to fix the problem.
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December 2022 by Wayne Campeau
Pretty much have everything you ever need for your home projects.
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December 2022 by Sarah
Associates are always willing to help. Great Christmas decorations selection.
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November 2022 by Trish S.
We have had really good experiences shopping here. While shopping we've asked for assistance just about every time (we are SO lost in big stores!) and we're consistently impressed with how well the associates know the store layout. Everyone on staff is friendly and courteous, which makes it that much easier to spend money and time at Menards.
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October 2022 by Daryl Davis
Always seems to have just what I need at good prices. Well arranged and knowledgeable staff.
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October 2022 by Robert H.
This happened more than 10 years ago. I purchased a pallet of pellets, for of course a pellet stove. MAKE this short. I arranged to pick up 10 12 bags at a time with my car. the register slip was supposed to be stapled to the invoice or whatever you call it., it wasn't she said look on the left upper corner you will see where the holes are for the slip, OH SHE SAYS THERE ARE NO HOLES. They never put one on. I called the corporate office ,waited twice on line more then 30 minutes the second time, I was hung up on. I lost over $125.00 and I liked the store. I only buy items on sale now for over 10 years. I need a new STOVE and FRIDGE WILL SHOP ELSEWHERE FOR THOSE BIG TICKET ITEMS. Even with the big 11% off and by the way you need to send it out right away least you forget couple hundred dollars on these items plus. they have a very short time limited date. MY rating would have been a lot higher, if they would have done something about my issue. EAGLE PS. I have shopped this store in Marquette since it opened.
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August 2022 by Carol Klein
Shout out to Jerry in Building Materials! On July 26 we went to Menards and purchased building materials. To our surprise when we went to the yard we were told it's self service. Went inside spoke to Jerry and he came out and helped us find and load everything. If it was not for his help we would still be there looking for stuff. You rock Jerry. I hope Menards truly appreciates you, because we do!
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August 2022 by MaynardHood
Easy to get in and collect items I need. Always find something I can use and always get great service when I shop for the homestead projects.
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July 2022 by Carl Torola
Ordered a house worth of siding supposed to be in for July 1st. Checked in around July 7th and was told that it was here June 1st, and they will not call you so keep on top of your orders folks! Yard guys were amazing and got me loaded up pronto!