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September 2023 by Michelle M.
Always great service! They are so nice to work with. When I called Customer Service they were amazingly helpful!! Highly recommend.
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March 2023 by Michelle S.
The staff is super friendly and they greet me by my name. I enjoy the popcorn and beverages. Highly recommend this bank.
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March 2023 by Scott Willette
Super friendly and helpful staff.
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December 2022 by Kristie Whitney
We have been with incredible bank for almost 20 years now. They have carried out mortgages, provided multiple loans and hosted several accounts for us. I can’t say enough good. We have been treated beyond amazing. I recommend them every chance I get!
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September 2022 by Toby Rose
I love this small bank: everyone knows your name and it feels like a family bank. Nice change from corporate entities. I recommend it.
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August 2022 by Danielle Bammert
Best bank in town!
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June 2022 by James Kirk
Ok! So once again, my Debit card is hacked. Averages happening about once a year. Not unusual, since we are surrounded by thieves these days. What adds to the problem is the banks inability to replace the card at my branch office. They tell me they dont have the ability to issue card locally. And they tell me that EVERY TIME I get hacked. They know it happens often but wont put into place a timely card replacement system, thereby holding my money hostage while they drag their feet getting me a new card. Thats not Incredible at all.!
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April 2022 by Brody Bell
good service
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December 2021 by Matt Palomaki
Great service with customer oriented employees.
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June 2020 by Steven M.
Outstanding banking products and outstanding service. Banking the way it always ought to be. No one makes you feel like they can't be bothered with your interruptions. They are genuinely happy to serve you. Reasonable fees and plenty of free services. Convenient locations and hours.
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April 2020 by Dana Swanson
Incredibly disappointing
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December 2019 by Jan Londo
Professional and personalized service. Always ready to customize a plan that’s best for you.
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November 2019 by Lauren Brintlinger
The customer service is top notch. I've mortgaged two houses with the same loan officer, Mike Mattila, and will only go through him again for any future mortgage needs. Shawn Beckman-Owsley has helped me throughout the years with various banking needs, and I would recommend anyone to sit down and with her and see if she can help save or earn you more money in your normal day-to-day transactions. She just did it again for me this morning! Great team.
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May 2018 by Kayla Nordquist
I have had the best experience with River Valley. Thank you to both Mike and Stacy. Mike made our first home buying experience a breeze and answered all questions we had no matter how many times we asked. He was very prompt, knowledgeable and efficient. Stacy helped us set up an account and was very kind and helpful. Thank you!
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February 2018 by Dennis Caldwell
They have always been helpful, and also promptly notify us if there is a potential fraudulent use of our debit card number somewhere else. Service has always been fast and efficient.
