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August 2023 by Matthew Boersma
Had to work extra hours in advance in order to make the trip down 2 hours away.. from the pitch I thought this was a done deal.. not even close. The salesperson oversold the condition of the vehicle. Which had low miles but a fair amount of exterior blemishes, cracks on rear bumper, and quite a bit of rust on the underside and around the rockers and the gas cap. The pictures that were sent to us were very low resolution and poor lit. It was hard to see any of the defects in the pictures even after we knew they were there. The car also upon test driving had a clear wobble in the front tire. When speaking with the sales team, we are assured that it was super clean and in excellent condition. It was a disappointment, and their price was about $3,000 over fair asking price according to Kelley Blue book. And to be honest, that's a pretty generous assessments of the high price considering the very present rust situation. Sorry to say I would have a hard time dealing with Riverside again after this experience.
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August 2023 by K V H
Helpful, caring, and informative staff in all departments. Wife and I bought our first car here and will never go anywhere else. Best selection of quality cars in da YOOP.
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March 2023 by Cullen Heimburger
Bought a 2022 Camry from Riverside in Marquette - absolutely loved the experience. Kurt in the Finance department made it a smooth/easy 1 stop shop - the vehicle was spotless when I came into ownership. Thank you Riverside for such a great experience!
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March 2023 by Sandra West
Drive right past this place!! Add at least 3000$ to the sticker price to their vehicles!! You will NOT find a deal here.....
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September 2022 by Ashley
I purchased a vehicle from Riverside this year and I was extremely happy with the customer service. The staff was very friendly and knowledgeable. Cesar was my salesperson and he was able to find me a vehicle quite quickly that was reliable and that would fit our family! Super nice man and can tell he really cares about customers and finding them what they need.
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August 2022 by Ashley Rose
I purchased a vehicle from Riverside this year and I was extremely happy with the customer service. The staff was very friendly and knowledgeable. Cesar was my salesperson and he was able to find me a vehicle quite quickly that was reliable and that would fit our family! Super nice man and can tell he really cares about customers and finding them what they need.
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August 2022 by Jennifer Mullens
We are in the process of buying a new vehicle and have found the sales team to be professional and knowledgeable. I would highly recommend.
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May 2022 by Sam Ouellette
We bought our vehicle from here last year and the customer service has been great. Even when we've called about questions or concerns they answered in a polite and professional manner. We would definitely buy another vehicle from here.
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May 2022 by Allison Bosink
Went to get a diagnostic estimate on my certified preowned vehicle and was unaware they charged for estimates as most places do not, especially $140 which seems ridiculously high and was not told that on the phone otherwise I would have taken it elsewhere originally, especially as it was bought there and still covered under the warranty. Then on inspection form wrote power steering leak but didn't bother to even tell me that when they told me the source of the clunking noise I brought it there for. Will not be bringing my car here again for service nor purchasing a vehicle here again.
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March 2022 by Laurie Beauchamp
This review is for the parts and service department. I needed to find running boards for my Jeep bought from another dealer…because of the model they had to be after market not mfgs. Dealer I bought from couldn’t help me. Brandon in parts found a set that would work in a day or two, ordered and installed on my Jeep at Riverside within two weeks. I appreciate your parts and service depts. and so does my knee! Thank you.
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February 2022 by Tracy LaPlante
Very happy with the service provided by Cesar Guevar and crew.
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September 2021 by Auden Waun
I had a less than satisfactory experience with Riverside previously but decided to give one more chance and I am so glad I did. I had the pleasure of working with Mike. He answered all my questions and listened to any concerns. He was quick to help with everything and focused on the customer. I’d give him 10 stars if I could. If you need a car, call Mike at Riverside Marquette!
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September 2021 by John Gregg
Great job by service department on my Sequoia. Fair, honest, and competent. Great customer service.
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August 2021 by Gary Palmer
Always fast and friendly service here! Definitely appreciate having them in town to keep my Honda Ridgeline in top shape.
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July 2021 by Adrian Bakker
Riverside did really good and honest business with me when both my cars broke down in the same week. Their service department is thorough, honest, and professional, and their sales staff are dedicated to helping even when a car shortage makes it almost impossible to buy a vehicle.