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January 2024 by Harry Weikel
I'm not sure yet but, the hood didn't pop open on the way home so it's good so far.
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January 2024 by Larry Erickson
Took my 2012 Nissan Murano to get the lift gate fixed, after three hours finally came out and said they couldn't get it open and that they cracked the plastic panel. Had a friend who has a body repair shop look at it today and he took pictures of the damage Riverside did, totally broke and bent the latch on the passenger side. I was also informed that mine was the third one they couldn't open, what the hell are they doing there? Update, local repair shop fixed it in one hour and the inner panel was broken beyond repair that would cost another 300 dollars, can they be held accountable for the damage?
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January 2024 by Amanda Ghanavati
I worked with Dan Valle. He was very helpful and informative! My whole experience with all staff was great. They all went above and beyond to make my experience enjoyable.
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December 2023 by Peter Tormala
I had a positive experience at Riverside and I do plan on continuing to develop a relationship with them.
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September 2023 by Cubby Bear
Second time working with Dan and he has made it simple and easy and I’ve walked out of there same day in a new vehicle.
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August 2023 by Tammy Lynn
As always..Riverside Marquette Nissan has went over and above on their workmanship and quality of work. Their staff is so kind and caring and always answer any questions. Keep up the good work
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July 2023 by Paul Miller
The battery needed to be replaced on my 2023 Pathfinder. 9000 miles on the car and the battery was failing. That has never happened on any of the cars I have owned. It took the dealer 6 days to get the replacement battery. I live 60 miles away from the Dealer so it took 2 trips to get this issue resolved.
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May 2023 by Nathan Howe
We had a great experience buying a Subaru from Nick at Riverside. The vehicle checked all of the boxes we wanted and the price was perfect for our budget. Nick was very friendly and it was a pleasure doing business with him. The business manager Colin got us a great rate that is below average on our loan and was very personable as well. Overall it was a much better experience than the other dealerships we visited on our search.
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May 2023 by David Evans
Unwilling to work with military. I recently entered an agreement with this company. I paid a $500.00 deposit to be first on the list to purchase a new Toyota upon arrival. Their company stated no terms upon our agreement and payment was made. No policy was sent to me stating any terms. And now there is a term of 48 hours to finalize the purchase which has been communicated after all parties were in agreement. This is unsatisfactory. I am active duty military and unable to be available for the purchase for only 2 weeks. Their window of delivery wasn’t to conclude until the middle of June. Horrible customer service. Why should you work for money and then work to spend it.
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March 2023 by Cullen Heimburger
Bought used Camry from Riverside in Marquette - absolutely loved the experience. Kurt in the Finance department made it a smooth/easy 1 stop shop - the vehicle was spotless when I came into ownership. Thank you Riverside for such a great experience!
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March 2023 by Elaine Eva Ault
The service bay was very busy and my issue was a time consuming job. The manager gave me a car to drive while the service was being done which was very nice. I didn't have to sit in the waiting room for many hours, and the job was done to satisfaction the next day. I picked up my vehicle and returned the loaner car which took just a couple minutes. Done!
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February 2023 by sheryl feldman
I came in for my 5,000 mile checkup and had an oil and filter change. All was right in my world.
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September 2022 by Brieanna Bouchard
Purchased my new vehicle through family friend, Cesar. Phenomenal service, the purchase was the easiest and smoothest I've ever experienced. I cannot say enough good things.
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June 2022 by Alex van blommestein
Great sales team. But it seems service was not too on the ball. Took long to get info, promised I wouldn’t have to pay for the part ahead of time, but had too. Offered little explanation as to why a car with so few miles needed such a big repair. But these are the times.
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June 2022 by David Brule, Sr
Peter Fontana did a great job helping us select a the perfect car for our daughter. We highly recommend him.
