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January 2024 by Marshall Codd
I recently got my windshield replaced there. I'm thankful they are open on Saturday so that I don't have to take time off work for an appointment.
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December 2023 by Marty Pillsbury
Great service to our location with quick and efficient work.
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November 2023 by Cassandra Freeborn
Fast and reliable, have never had any problems with their work!
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October 2023 by Ki
Excellent fixing window. Marquette is awesome. Unfortunately when I tried to call back about a question I had the Safelite computer system keeps saying to check the web site for an appointment or questions and hangs up. How does one ask a question if the automated system will not let one talk to someone?
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May 2023 by Kaleigh Tricker
The guys at Safelite were so kind and helpful! They called to confirm my appointment day before and got me in an hour earlier. They said it’d take about an hour and a half and sure enough 90 minutes later I have my car back with a very pretty brand new windshield! Made a stressful situation easy to fix and I appreciated their time and help. Scheduling and insurance coverage was super easy on their website too. Thanks guys!
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April 2023 by Scott Champion
Easier to talk to someone than use an automated system but the installers are always friendly and very courteous
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February 2023 by Joseph M Switek
Always quality work and pretty quick too.
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December 2022 by Ethan Bertucci
Bad repair now they won’t communicate to resolve it. Went from a $200 repair to a $500 replacement at peninsula glass because they did bad work. Peninsula glass confirmed that they did not do it right or used products that were too old and have outlived their shelf life.Now that they did a bad repair it is no longer repairable. It was a simple dimple chip repair, now I have cloudy resin in it and it’s worse then it was when I went in, because they put the resin in the crack there is no way for someone to repair it, unfortunately this place turned out to be a very bad choice.I will be following up in small claims court, just trying to save the next guy from going through the same thingThese Photos are from after the repair. Horrible work!!
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December 2022 by Ethan Bertucci
Did an improper repair, confirmed by peninsula glass. Now they don’t want to own up to it and just keep telling me”we didn’t charge you, what’s the issue” Anyone could see the issue is I could have went to peninsula glass and paid $200 for the repair to be done right, now that they did it wrong it is irreparable and my windshield must be replaced at a cost of $500… So the issue is I’m now out $500 when I should have only had a $200 repair bill. Save your money and go to the real professionals not here
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August 2022 by Kathy Winders
Phone call to talk to live person is ridiculous. Hung up on 5 times
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June 2022 by Cory Merryman
Replaced the back glass in our Ford Edge twice in Marquette with heavily distorted defective glass that was like looking through a fun house mirror. They replaced the 3rd time with manufacturer glass and no issue. They made no effort to clean up the difficult to remove adhesive on the body left behind from the tape and left behind a lot of glass in the carpet, back cubbies and rattling around in the tailgate itself. Stopped in where they got about half of it and I finished the job myself. Just a lazy job and complete incompetence from start to finish.
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April 2022 by Douglas Coffman
I have (unfortunately) needed the services of Safelite on multiple occasions. Their on-site replacement services in the Keweenaw have been amazing. Easy to schedule (via a portal with my auto insurance company's website), great communication, on-time and professional service. Each time they've cleaned up after their work and left my vehicle and the surrounding area in better shape then when they arrived.My windshield replacement did end up forming a new crack within the warranty period and they came back out with a new replacement with no cost and no hassle.Services: Auto windshield replacement
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April 2022 by Daren
Fast friendly service. Reasonable pricing and the end result was just like factory. Overall great experience. I would definitely recommend Safelite to friends and family.
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December 2021 by Jared Rich
Did great work and for a good price, repair was pretty fast. Very friendly.
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November 2021 by j barr
I’ve used safelight several times in the past. Note, I said in the past. I recently had a cracked windshield. I called my insurance company. Totd them I wanted to use Safelite. No problem, got a call from them. They left a message. Got another call, which I answered. Could talk as I was driving. Never heard back from them . A week later I called them and the rep said that they only try to contact you 3 times so I have to resubmit everything. Well, I’m going into unless I missed a call, they only tried twice. They said they were going to, transfer me to another department, I told them don’t bother, I’m not doing business with you again. This doesn’t reflect on the local people who have been great when I used them. This reflects on the Corporation.
