-
August 2023 by Lisa Green
Southside Automotive is great. I had a bad alternator on my Jeep. Called around - nobody could schedule service sooner than 2 weeks. Wally at Southside had me in the next day and my Jeep back in 2 business days. I could not be happier with their customer service.
-
August 2023 by Michael Metevia
Only mechanic within hours that would get me in right away and fix the issue. They were quick and professional. Highly recommend
-
July 2023 by Megan Hummitzsch
Had to get something fixed while on vacation. They got us in quickly and we’re fair with the pricing.
-
May 2023 by Allen Learst
Very thorough and honest bunch of people. I've been taking my vehicle there for several years without regret. Highly recommended.
-
March 2023 by Caben McKendrick
Always have had a great experience with Jerry at Southside. I’ve been here to get repairs done on my 2013 Subaru Forester 3 or 4 times now in the last few years. Very communicative and fast service. ?
-
January 2023 by Jenny Cervantez
When my daughters power steering was still not working properly Jerry got her right in. They did a full inspection of her car and found that there was a line leak, which we suspected. He fixed her car the same day. He even reached out a few days later to make sure everything was ok and that we were happy with his service. I would recommend going here over any other place. Its hard to find good service in the U.P. but we found it here.
-
January 2023 by Brian Schwarze
Everything was great! Received assistance same day on my vehicle and had it serviced and back in my hands faster than I expected. Communication was great. Highly recommended!Service: Vehicle Inspection
-
November 2022 by Esther Houck
Being a single woman, going to the mechanic can be a nightmare. I was raised helping my dad work on cars so I know enough to not get swindled, but most shops will assume I’m ignorant and/or talk down to me.I had issues with my clutch summer 2021 and was calling shops to get quotes for a clutch replacement. I called southside at the recommendation of a friend and Jerry insisted I bring it in for them to look at, properly diagnose it, and give me a quote - for free. I begrudgingly and reluctantly agreed, but boy was I glad I did. They easily spent an hour looking over everything and found the cause for my clutch issues (it wasn’t the clutch) and saved me well over $1k. And as promised, didn’t charge me at all.Since then, I bring my car (02 Honda Civic) here for my routine oil changes and maintenance. They do routine inspections and let me know what sorts of maintenance needs to be done and are honest about if it can wait, and how long it can probably wait for. I’ve watched Jerry explain the mechanics of vehicles and their issues to other female customers with an amazing amount of grace and patience and, again, no sort of talking down to them. I have referred several of my own friends here and will continue to bring my vehicle here for as long as I have one and live in the area.
-
July 2022 by kaitlyn patterson
I will never recommend Southside to anyone. I took my 2019 equinox here because my driver side window was stuck down. After about 4 hours I got a call saying they didn’t know what was wrong with it but it was probably one of two things. They told me they could get my window up and all together it would be about $250 and would take about an hour. I consented and gave them the go ahead to put the window up. But I was called a few hours later when it was ready and the price was $355 with no explanation why. I paid because I literally had no choice. Jerry assured me that they had gotten the window up and locked and it would NOT fall down. A day after getting my car back my window started to fall down. Now I’m out $355 and my car window is still down.
-
July 2022 by eric Tenut
Jerry at the desk is always friendly and polite, quick to inform me of what my car's status is. Mechanics always well informed and hard at work. A reliable and responsible auto shop.
-
July 2022 by Amanda Hodnett
I was on vacation in ishpeming. I was having car problems. I called southside and they helped me out with my car even through they were busy. Thank you so much.
-
June 2022 by Jim Drobny
Had transmission fluid leak and couldn't drive it to shop. They sent tow truck to pick it up. They called the next week when they had a chance to look at it and gave estimate for replacing cooling lines. The next day it was done. Great service reasonable price. ?
-
April 2022 by Bill Irving
I have had work done at Southside before and think they do very good work. I especially appreciate the warranty on work done. They diagnosed that I needed to have front and back brake work done. Since the front brakes were still warrantied by a different auto service, I will have them do that work. But I will have the rest of the service done by Southside.Service: Vehicle Inspection
-
February 2022 by Emily Z.
Fantastic customer service here, professional and friendly. Great repair work and fair prices.
-
February 2022 by Brian Parsons
Wally and Jerry are awesome help and go above and beyond any shop I've been to in a long time!! Keep it up guys!!
