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October 2022 by Richard Mullens
The worst thing about my experience at this store is the parking lot and other drivers. We will not be returning. If this store was at a different location we would return.
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November 2021 by Tricia Rymal
If I could give 0 stars that would be more appropriate! This is the absolute WORST pharmacy I have ever experienced! They never have monthly medications despite calling each month and being told they were ordered! The pharmacist is very cold and unconcerned about customer needs! The rest of the pharmacy staff is incompetent! Avoid this place at all costs! There is no accountability for constant mistakes!!
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July 2021 by Linda C.
Horrible pharmacist!!! Would give minus stars if I could. We are from out of town. My husband was in terrible pain from an amputated finger. A prescription was called in yesterday early afternoon by my doctor to help. However, Walgreens hadn't looked when I got there at 4:45 pm. Why?? Then, after asking them, the Walgreens app quickly said ready - filled 7/12/2021. Again, why???? However, they said give them 15-20 minutes and it would be ready. That's fine. I assumed they had now at least looked at it. I would wait. At 5:14 pm, they called me to the counter and said the prescription was wrong - "not signed" and would not give ANY further details on issue. I understand and respect pharmacy law and I'm not stupid so proper documentation wasn't my issue. I figured that out myself. I hadn't realized it was a controlled substance in Michigan when it was not in Florida and Walgreens needed more documentation. That's all he had to say at 4:45 pm and it would have been fine. The real issue was customer service and sheer empathy. He waited until the doctor was closed to even look at it when everything appeared ok. Had they looked at 4:45 pm, I could have resolved before doctor closed and got it filled. Seemed totally intentional, lazy and non customer service oriented and his people were catching his seriously bad attitude. Today my doctor sent in what they needed early in the morning to avoid time issues. I knew because my doctor sent me a portal note time stamped. Then, the Walgreens app said it wouldn't be ready until 5:34 pm. (again after doctors hours). I feared a repeat. I called so we wouldn't have the same problem and his attitude was atrocious!! He said he "it wasn't there (which was a lie) and he would "get to it when he got to it". He was just nasty!!! While waiting yesterday, he did the same to others. I said forget it and I would take it elsewhere. Even had issues with this guy's sloppy work and poor attitude when I got to Walmart. He had erroneously and ironically marked it as filled at Walgreens so Walmart couldn't fill it at first. Walmart was helpful though and called Walgreens to get them to fix the wrong record. DON'T use this Walgreen if you want "health and happiness" per their motto. I heard 4 people say they were moving their meds in the 30 minutes they had me waiting yesterday. How many more have been treated this way?They really need to fire him!!!!! I worked in as a VP of customer support at a very large company and I sooooo would have reprimanded him and then fired him if he didn't change. If this happens to you, call corporate Walgreens customer service and open a complaint case.
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January 2021 by Trish Di Maria
There were issues with the printers which extended the wait time, but the staff was fabulous! Both photo associates were very friendly and went out of their way to ensure the photos were printed properly.
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July 2020 by Lori Anderson Johnson
enforce the mask wearing mandate like ever health related store in Marquette,Mi.