WM - Marquette Hauling & Transfer Station

Hours: WM provides regular, weekly, and timely trash pickups for its customers. The service is generally described as great, with many noting the drivers do a very good and professional job. The company keeps customers up to date on service delays, whether for a holiday or an unforeseen issue. If a trash can is broken, the process to request a replacement via a simple online form is efficient, with crews often replacing lids or wheels promptly. However, some customers express concerns about cost, feeling they pay a lot, and note occasional miscommunications about pickup schedules or changes. While some experience excellent, proactive service from attentive employees, others report issues with broken equipment not being addressed immediately. Overall, many customers are happy with the work and have no complaints, stating they love Waste Management and plan to continue service.

1. Marquette, Michigan