Quality Inn in Marshall, MI, offers a mix of experiences for its guests. Many reviews highlight the cleanliness and comfort of the rooms, which are large and well-maintained. Guests appreciate the friendly and accommodating staff, who are eager to assist with any needs during the stay. The hotel features a pleasant pool area and a decent breakfast, with favorites like gravy and waffles. Some visitors noted the welcoming atmosphere and the effort staff make to ensure guest satisfaction. However, there are concerns about certain aspects of the hotel. Some guests reported issues with room cleanliness upon arrival and mentioned that facilities like elevators are lacking, making access difficult for some. There were also complaints about missing items such as towels and washcloths, leading to disappointment. Additionally, some guests felt that the hotel could benefit from updates and renovations, as certain areas, including hallways, had unpleasant odors. Overall, while Quality Inn provides good value for budget travelers and is praised for its staff and amenities, there are areas that need improvement to enhance the guest experience further.
Older room which I initially thought was clean but after walking around with no slippers (forgot) I realized the floor was not very clean and there was splatter on the mirror so obviously was not cleaned.
February 2026
Pool is always warm, hot tub is nice and hot with plenty of space. Pet friendly also, very comfortable place to stay.
February 2026
I was in Marshall for work. This hotel fell within my price range. Staff was kind. Rooms were clean. Hot tub and pool was refreshing after work. Hot breakfast options. I will be visiting again.
