Quality Inn in Marshall, MI, offers a mix of experiences for its guests. Many reviews highlight the cleanliness and comfort of the rooms, which are large and well-maintained. Guests appreciate the friendly and accommodating staff, who are eager to assist with any needs during the stay. The hotel features a pleasant pool area and a decent breakfast, with favorites like gravy and waffles. Some visitors noted the welcoming atmosphere and the effort staff make to ensure guest satisfaction.
However, there are concerns about certain aspects of the hotel. Some guests reported issues with room cleanliness upon arrival and mentioned that facilities like elevators are lacking, making access difficult for some. There were also complaints about missing items such as towels and washcloths, leading to disappointment. Additionally, some guests felt that the hotel could benefit from updates and renovations, as certain areas, including hallways, had unpleasant odors.
Overall, while Quality Inn provides good value for budget travelers and is praised for its staff and amenities, there are areas that need improvement to enhance the guest experience further.
Had our two Shih Tzu’s with us and they were accommodating with us having dogs nice place to stay
September 2026
Stayed at his hotel on a business trip on 9/27, staff is very friendly and attentive. location is very convenient right off I-69. I will stay again when i am in the area.
September 2026
The room could have been cleaner. It was really dusty. The shower had hairs in it and the microwave was dirty,we didn't use it. The hot tub was down also.
