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June 2023 by Teresa Powell
Been banking at this location now for 5 years and the couple times I had issues they quickly solved them including when mystupid self overdrafted by .35 cents lol they reversed the overdraft fee for me. I'm very happy banking here!
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January 2022 by Brian Szuch
Best courteous knowledgeable people in the business. They are all great edoecially Miranda and Patty
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October 2021 by Don't Go
Patty Leonard loan officer here only wants your money. She is not with you after the loan. She won't answer your calls or emails after the loan. She pawns you off to everyone else after you sign the papers. Very disappointed.
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July 2021 by willie paulsen
Multiple issues with this entity. Have to continue to call and request corrections on accounts---had my account switched to a "premier" account charging a monthly fee without my signature. Now have to go up to sign a document to have account changed. Not a one time issue with these folks--has continued over many years.
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July 2021 by Susan Reed-Quinlan
I can no longer log into my accounts after the May 21 change. I need help and am not happy.
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May 2021 by Scott Cheeseman
Not any more . It was explained to me that as long as you didn't overdraw over 10 dollars you wouldn't be charged any overdraft fees . But since the pandemic I've been charge several daily fees . Not a phone call till I complained . You would think they had called before their was over 300 dollars in charges
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June 2020 by Janice Jenkins
The staff at kipp rd are fantastic! Fast, efficient, knowledgeable. Always a friendly greeting that just makes you feel good when you leave there.
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April 2020 by Matt Caltrider
I have been self-employed for 31 years and have worked with several different banks in Ingham county during this time.
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July 2019 by Steven Cook
Excellent customer service very helpful and friendly staff. Miranda was a great help to me.
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July 2016 by Anthony Rockhold
great service
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August 2013 by Debra Glasscock
Excellent bank! Great people!
