U-Pack, a service of ArcBest, is a convenient self-moving option that makes it easier to relocate long distances on a budget. Since 1997, the company has helped over 1.5 million people move more than 2 billion miles. Customers can load their belongings into a ReloCube container or trailer, and U-Pack handles the driving. Reviewers have consistently praised U-Pack's service, describing it as "professional," "on-time," and "dependable." The reservation process is straightforward, with the option to book online or over the phone. U-Pack doesn't charge customers until their items are loaded and on the way to the final destination, which provides flexibility. Customers have appreciated U-Pack's ability to work with their schedules, including the option to track shipments and stay updated on the process. In one instance, the company held a customer's load in a secure location until it was safe to deliver, ensuring the items arrived shortly after the move-in date. Overall, U-Pack has received overwhelmingly positive reviews, with customers stating they would use the service again and highly recommend it to others. The company's weather-proof containers, careful handling of belongings, and excellent customer service have contributed to its reputation as a reliable and convenient self-moving option.
Recently moved from Arizona to Michigan with U-Pack/ABF. Overall the experience has been very pleasant, communication was top notch the whole time, and most importantly everything was always punctual and safe. I would recommend this company and would use them again for a cross country move!
August 2023
A+++ I would 100% use them again. Professional, on time, dependable. Saved me from driving a Uhaul across the country in bad weather and traffic. Their drivers back the trailers like pros and assisted me with the locking wall. Great service.
October 2022
Extremely efficient process, the most professional and friendly staff! Makes the moving process so much easier and more affordable ?