Consumers Credit Union, headquartered in Kalamazoo, Michigan, is a full-service financial institution known for its excellent customer service and advanced digital banking technology. Established in 1951, it serves over 136,000 members through 28 locations across Michigan. Reviews highlight the friendly and helpful staff, with several members praising their experiences with loan applications and account setup. Customers appreciate timely and efficient service, with representatives going above and beyond, such as providing travel notices for accounts. While some note occasional long wait times due to limited tellers, the overall sentiment reflects satisfaction with the professionalism and personal touch of the staff. With more than $2.2 billion in assets and access to over 30,000 free CO-OP Network ATMs nationwide, Consumers Credit Union continues to be a reliable choice for personal and business banking needs.
Very friendly and helpful people. Answered all my questions that I had asked. Got what I needed in a timely manner. 🙂
March 2025
I’ve never had a bad experience at Consumers. Always great customer service especially from Jeni Albertson.
March 2025
I love Consumers CU. People are very friendly and helpful. The products they have are great. I love the online banking and Bill Pay. So convenient! Helps me organize my life!
