Consumers Credit Union, headquartered in Kalamazoo, Michigan, is a full-service financial institution known for its excellent customer service and advanced digital banking technology. Established in 1951, it serves over 136,000 members through 28 locations across Michigan. Reviews highlight the friendly and helpful staff, with several members praising their experiences with loan applications and account setup. Customers appreciate timely and efficient service, with representatives going above and beyond, such as providing travel notices for accounts. While some note occasional long wait times due to limited tellers, the overall sentiment reflects satisfaction with the professionalism and personal touch of the staff. With more than $2.2 billion in assets and access to over 30,000 free CO-OP Network ATMs nationwide, Consumers Credit Union continues to be a reliable choice for personal and business banking needs.
Came into the branch with a few questions. Makayle talked to me about all my questions and she gave me solid answers. She is an amazing member service representative. If I have any more questions I'm sure she will help. Thanks so much!!
May 2026
The individual that processed everything was greatly helpful. However, the computer system there was extremely slow. And they were unable to make a debit card for me because their card system was down.
May 2026
Kaylee at the man Matawan branch was extremely helpful and enthusiastic. I really enjoyed her help setting up my new account. Credit union has been a wonderful addition to my financial life
