Neil's Hardware is a highly regarded local store known for its helpful staff and wide selection of tools and hardware. Customers appreciate the friendly service, with employees consistently asking if help is needed and offering assistance in finding specific items. The staff are knowledgeable, often providing expert advice and even better solutions, especially in plumbing. Many customers note that the staff go above and beyond, helping load items into trucks and ensuring quick, efficient service. The store carries a good selection of American-made tools, including Channel lock, and offers products at fair prices, sometimes matching the cost of larger stores like Tractor Supply. Customers also value the convenience of shopping at Neil's, as they often find what they need without wasting time searching elsewhere. The friendly atmosphere, helpful assistance, and high-quality customer service set Neil's Hardware apart from big box stores, making it a favorite for many loyal shoppers.
We phoned first ! How refreshing to speak with a competent associate. They had just what we needed.....
January 2024
Love this place! I just go in an ask if they have this weird thing in my hand an they take me right to it an tell me what's its called! Game changer compared to big box stores!
December 2023
As soon as I walked in two employees asked how they could help. When I told them what I needed, one of them immediately retrieved it for me, carried it to my truck, and helped me load it.
