Freightliner of Kalamazoo is highly praised for its helpful, honest, and customer-oriented service. Customers appreciate how the staff goes out of their way to assist, whether dealing with truck repairs or maintenance. The dealership features top-notch amenities, including a large, comfortable lounge, showers, clean bathrooms, laundry, a kitchenette, and sleeping rooms, making visits more convenient. The team handles repairs promptly and professionally, ensuring customers are back on the road quickly. Staff members are friendly, knowledgeable, and appear to genuinely enjoy their work. The facility is clean inside and out, with plenty of parking. Overall, Freightliner of Kalamazoo is seen as a model dealership that provides excellent service, quality amenities, and a welcoming atmosphere.
Always helpful and honest. My husband has been to a few of the Freightliner's in the area, and this one is the best!
April 2025
This store should be the model of what a dealership should be. The staff was very considerate of our needs. The amenities are top notch. Large comfortable lounge, showers and clean bathrooms, laundry, kitchenet and sleeping rooms. They handled our truck repairs promptly and professionally.
February 2025
Limped in with a busted S-belt on my Volvo (!) and they went out of their way to get me on the road quickly. Treated me like a valued customer and not an interruption of their day. Which you don't find a lot these days. Hat is off to you fine folks! 😀
