Freightliner of Kalamazoo is highly praised for its helpful, honest, and customer-oriented service. Customers appreciate how the staff goes out of their way to assist, whether dealing with truck repairs or maintenance. The dealership features top-notch amenities, including a large, comfortable lounge, showers, clean bathrooms, laundry, a kitchenette, and sleeping rooms, making visits more convenient. The team handles repairs promptly and professionally, ensuring customers are back on the road quickly. Staff members are friendly, knowledgeable, and appear to genuinely enjoy their work. The facility is clean inside and out, with plenty of parking. Overall, Freightliner of Kalamazoo is seen as a model dealership that provides excellent service, quality amenities, and a welcoming atmosphere.
I needed a part for an antiquated truck and spoke with Joe at the parts counter. He took interest and explored every possible solution available to solve the problem. After realizing the part I needed wasn't available he found usable used parts nearby. Made the connection and got the job done. We'll done thanks Joe.
September 2025
Outstanding service, great place to pick up freightliner parts.
May 2025
Always helpful and honest. My husband has been to a few of the Freightliner's in the area, and this one is the best!
