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September 2023 by william merchant
I am a new customer to West Point Auto and service. I have had two different vehicle service and one car had an interior detail. I am very pleased , and would greatly prefer them to any one for service. Als why I was there I had a brief conversation with the sales staff and was also impressed!! *****+ THANKS for the Quality and friendly service?
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August 2023 by kris Austin
First time customer here, not sure on the dealership, but the maintenance service shop is GARBAGE. They told us we had a bad head gasket on our 2006 Honda Odessey and quoted us 2400 with also replacing timing chain. 2400 is super cheap for a head gasket replacement???? I know enough to know that it was something other than a head gasket. took it to another shop way over in Hastings that many family members trusted, they ran a bunch of tests and it's just a few bad coils, not head gasket 500$ not 2400. Family mechanic did say "valve cover" gasket is going out, so maybe they thought they could say head gasket and get away with it?????
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August 2023 by Katherine Brennan
The Service Department has always taken exceptional care of my Prius, keeping it running in fine condition even as it accumulates miles. They are thorough and professional.
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July 2023 by Sheila Rays
First time customer at West Point Auto and was very happy with their quick diagnosis of a noise that I was very stressed about. I sometimes worry about getting taken advantage of when getting car service done at a new location, but I was very happy to not sense any deception or disrespect at West Point Auto. The staff is very professional and kind. Thank you!
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June 2023 by Beth Schultz
Recently purchased a vehicle from Jason, who was nothing short of amazing to work with. My kids are involved with a lot of different sports and our schedule changes from minute to minute and Jason was always flexible and understanding. We needed a few things fixed on the car that we purchased, they did it right there on site and when they were fixing it they found something else and took care of it, so that way I wouldn't have to get it repaired later. We really appreciate how the sales and service team work together! We have one more car to get in the future and I will start my search here. Thanks!!
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June 2023 by Kylee Wolfe
The service I received was spectacular! I was in and out in 2 days with an affordable price tag. I highly recommend West Point for any of your service needs!
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May 2023 by Brian Lietzau
The service I received was fantastic. Found another problem when servicing my truck and they went ahead and took care of it. West Point auto service is old fashioned customer service that we are looking for. Thank you Ben on another great service day.Best RegardsBrian L
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April 2023 by Trevor Schmedding
Awesome people, willing to go the extra mile make sure you are confident in your purchase. Highly recommended
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April 2023 by Bruno B
We had a van that would start but wouldn't go into gear. Then we wait awhile or disconnect battery and would work as normal until it happend again and again. We took it to a shop near by and they didn't know what was wrong, took it to the Nissan dealership, couldn't get it to replicate the problem and charged us. Then on a long shot we just happend to bring our van here where they not only found and fixed the problem but they did it fast and didn't charge an arm or a leg.turned out to be a neutral safety switch, yea I never heard of it either..lolThis year we brought back both our vehicles for some work, and couldn't be happier with the prices and the friendly service. Highly recommend this place for your auto repair needs.
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February 2023 by Kendall Smith (KSmith)
We needed an inexpensive car for our daughter. West Point had just what we needed, and they had replaced essential items, so we could feel safe about the vehicle. It was a very good deal!
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February 2023 by Noemi Mendez
Amazing experience! As a college student I am still learning about making purchases and West Point was super helpful!! They did an amazing job and were patient and friendly. The car I bought was in great condition, and at a great price. I’m thankful to them for my first experience with a car dealer!
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February 2023 by Tasha Thompson
My daughter and I went to look at some cars she was interested in. Seems like a nice small collection of cars to choose from. Service was great, and we were given lost of info on a few of the cars she liked. The owner even helped us when he happened to be closed and happened to have had a scheduled off hour appointment with someone else he was waiting on. Nice guy!
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January 2023 by Kevin Hough
Jason at West Point has top notch service and nice vehicles available on the lot and was straight to the point no haggling or beating around the bush definitely recommend using them in looking for your next vehicle
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January 2023 by rollerskating dan
Great service they got me the car I wanted even without credit and my payments aren’t high at all I would recommend them to anyone
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December 2022 by Emily Fergus
Brent, Eric and Jason were all so helpful when I bought my car from them over the weekend! I’m a first time buyer and they were so nice during the whole process! They answered all of my questions and I didn’t feel pressured at all compared to other dealerships. I absolutely recommend them:)