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October 2023 by Rick Howard
ALL PROSPECTIVE BUYERS/CLIENTS BEWARE! Purchased a vehicle from Mc Bain Auto Sales. Chad was incredibly rude and the behavior of this individual was abhorrent from the start. Looking back, very seedy and shadowy type of transaction. The vehicle/truck purchased is so adversely altered in so many ways that hinder it from being a safe vehicle to be sold or driven. The majority of vehicles seem to be procured from out of state. Hmmm. There is NO possible way that this vehicle was even checked out by his "mechanics" as he had indicated! If so, please provide a verification of such to the customer. Chad indicated that "it was good to go down the road". I strongly advise that a mechanic of your choice inspect the vehicle you are considering before purchasing! Save yourself the headaches! Issues: All Federally regulated emissions equipment is either missing/ deleted, the computer has been re- tuned to run a program that is unknown and continues to cause additional drivability and safety issues and will incur approximately $15,000+ to get the issues rectified to start! The 'mechanics" could not see this, the owner did not disclose it? Appears to be a significant legal issue prospectively! To list all issues would take many additional lines. How a dealer can sell a vehicle in this particular condition is a LARA issue with the State of Michigan. I encourage anyone with similar issues to pursue a formal complaint. This review is the sole opinion of the Client/purchaser and in no way shall be construed as a recommendation to/or not to engage in a business transaction with the aforementioned business.
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September 2023 by Chelsie Keehn
Haven't even had this truck 7 months and we have had to replace wheel bearing, radiator, back brakes and now the head gaskest might be out. Has not been drove enough for all of this to happen and we have routined oil changes. Not impressed very scammy, and aug.30. now the truck has no heat, right before winter. Things keep going out in this truck and we've barley owned it 8 months
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September 2023 by Michael Cox
Solid inventory, hard workers and patient, very helpful . Chad is awesome to work with.
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August 2023 by Jeff Williams-Lance
Customer Beware..overpriced..does not stand behind their work.. INCOMPENTENT. had an engine replaced in my truck and some other work. I've had nothing but issues
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August 2023 by Jeff W.
Customer Beware..overpriced..does not stand behind their work.. INCOMPENTENT. had an engine replaced in my truck and some other work. I've had nothing but issues
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June 2023 by Shannon Ryal
Chad was so helpful! He was kind, and didn't treat me stupid because I'm a girl, (which has happened at multiple other mechanics.) He was able to get my car done the very next day. He was super understanding, and treated me like a friend. Will definitely be going back for all of my vehicle needs.
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June 2023 by Rich Clark
Great service, Fast and reliable and friendly. Quality parts at fair prices.
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November 2022 by Amy D (ANONYMITY)
McBain Auto is a phenomenally owned business that truly cares for its customers. The new owner, Chad, and his crew work diligently with high expertise in auto repairs and diagnosis. Highly recommended if you need repairs to your vehicle.
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September 2022 by Amy Dobry
McBain Auto is a phenomenally owned business that truly cares for its customers. The new owner, Chad, and his crew work diligently with high expertise in auto repairs and diagnosis. Highly recommended if you need repairs to your vehicle.
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August 2022 by Michael Thompson
I actually used the car wash here. We have one in Marion but it's never open so I have to drive to McBain. This car wash is very clean and nice.
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July 2022 by Rab Johnsonville
Did a great job with my truck. Really helped me work through a problem with my transmission. Will take any of my vehicles there.
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July 2022 by Norman Mcmann
Diagnosed the problem replaced rear wheel bearing back on the road the next day ?
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May 2022 by Amy D
McBain Auto is a phenomenally owned business that truly cares for its customers. The new owner, Chad, and his crew work diligently with high expertise in auto repairs and diagnosis. Highly recommended if you need repairs to your vehicle.
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April 2022 by Micheal Starlin
Friendly out going people..... booked an appointment to get truck worked on...will know more after work finished... but not worried..
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April 2022 by Allen Heuker
Great service great food
