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December 2023 by Ken P.
Found a used car that I liked on a local lot. Interest rates are just crazy right now, even with credit score above 700. I found rates as low as 6.8%, but only when you buy from a franchise dealership (and pay lots more). Called and checked online but rates everywhere were terrible. Was just going to forget it and keep my beater when, on a friend's recommendation, I contacted PFCU. They offered me a great rate. A couple of emails and texts, and the next day I showed up and met with Sara, the Loan Officer at the Menominee Branch. I was in and out the door with everything signed and a check in my hand in under 15 minutes. Superb customer service and great loan terms. Nice looking branch building with plenty of parking. I am going to close my local Farmers & Merchants account and deal with PFCU as my local bank from now on, and when I refi my house in a couple years, I will be sure to contact them first.
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May 2023 by Lyann Martinez
I never leave reviews, but I'm doing an exception this time. I want to thank Tonia for her time and help, it was a pleasure to work with her on my car loan. She was attentive and so helpful, took the time to walk me thru the whole process and made it as easy as she could to get it done. Thank you!
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August 2021 by John Wick
Skybob said it perfectly! My friends business changed credit unions, I’m going to change now. Stay away, absolutely poor customer service. A few good tellers, but their service recovery and attitudes are a nightmare.
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April 2021 by Diane Worm
I bank here, awesome staff. Every polite
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October 2020 by Mark Palmquist
Skybob said it perfectly! My friends business changed credit unions, I’m going to change now. Stay away, absolutely poor customer service. A few good tellers, but their service recovery and attitudes are a nightmare.
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April 2020 by Travis Olson
This place is a joke.
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February 2018 by Roger Stritzel
Absolute rip off, predatory lending ,they ignore federal laws when they have the word federal in their title, lol they do their math like wells Fargo funny but true, seen them in small claims court were they committed no less than 3 acts of contempt of congress, that's interesting because congress makes the laws see you in us district court
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January 2018 by Kim Stiebohr
Everyone is kind. Never had any issues. Great place to bank.ðŸ‘
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December 2017 by SkyBob123
Poor member service. Hate to say incompetent, but the women I spoke to about a few issues was not helpful at all and kind of rude. Called the Escanaba branch and they actually helped me while being friendly as well.
