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December 2023 by Anthony Wilson
Worst bank ever! Tried to pull cash from the ATM, Transactions was cancelled however they took the cash out of my account. When i cononted Stephenson bank reguarding that issuse they told me to contact my bank to dispute the error? Why would my finanical instituion have to be contacted when the mistake was Stephenson's. Way to go Stephenson bank! Terrible bank! I even have a bank receipt stating that the transcations was canncelled but that doesn't matter to them.
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March 2022 by Kurt Sharkus
Poor customer service at the Menominee branch.
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January 2022 by Glenn Foster
Customer service is terrible. Staff is rude and management does not return calls. Drive-through for business customers only, making it very hard for elderly or handicapped to do business.
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November 2019 by Stacy Hull
the most wonderful friendly staff
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July 2018 by Andy
Great local bank!! Service is king! Moved to town using an internet based back offering "high APY checking" but learned you get what you pay for. I'd forgotten how customer orientated community banks are.
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January 2018 by Andy Patterson
Great local bank!! Service is king! Moved to town using an internet based back offering "high APY checking" but learned you get what you pay for. I'd forgotten how customer orientated community banks are. Everything was set up quickly and Ann in the Menominee branch helped my family every step. Glad to have a bank that puts it's customers first and makes service a top priority! Thanks SNBT!!!!
