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November 2023 by Google user
I like the stores clothes but cleanliness of the store is a 0/10 it's absolutely disgusting in there. And the workers simply do not care, I had to wait till they were done talking to ask for a dressing room then one of them interrupted me and told me they were open then went back to their conversation. I do not want to go back there.
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September 2023 by Baby trons mami
Store was sloppy. Mesy and staff was rude as soon as me and my friends walked in the staff was cussing and had no manners what so ever its ghetto.And the clothes i seen had a few stains and there was a smushed bug on the floor This place should not belong in a mall it is like a thrift shop. This is nasty and the staff is so snotty and cant have any respect for shoppers when they are shopping they are being loud and inappropriate They need new staff ASAP!!
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January 2023 by BlackBoxBlog 5051
I absolutely love their social media marketing I absolutely love that I can shop online because I no longer live in Michigan but Kansas and don’t like their malls!!!! Danielle is always so helpful and answers so prompt when I have ever asked a question on an ad
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November 2022 by Natanya Chapman
I was just there the other day and the store was a disaster. It was messy and basically broken down. The woman, that I’m assume is the manager, was talking on speaker phone with someone using inappropriate language. When I asked her for a dressing room she told me just to go back because there was one open, there was not. I did end up buying a couple pairs of pants but it wasn’t until I got them home that I realized they smell like moth balls. I’ve washed them both twice and they still smell foul. The only reason I’m giving two stars is because the cashier was so nice.
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October 2022 by jenn lowe
My daughter loves this store.Please be aware they have a pretty strict return policy. 14 days exchange or merchandise credit only. No returns/refunds.
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August 2022 by Tracy Fernandez
The customer service in this store is very bad ..my daughter and I were not greeted upon entry as we were shopping we were never asked if we needed help ....my daughter found a pair of jeans she wanted to buy and asked for a fitting room and the manager of the store said that the store was closed and she couldn't get into the fitting rooms we had 10 minutes left . The store was still open I asked if she could try them on we had 10 minutes left before the store closed .the manager had a really bad attitude and said we are closed but I guess .I said forget it we are not spending are money here and she told us we could leave her store and get out. Very very rude manager if you don't want this store to close I would get rid of the store manager at this location. As she does not know how to talk to customers at all
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July 2022 by Jessica Amerson
The girls was awesome they was able to help me find the look I was going for and more… Danielle is the best.
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May 2022 by Serena Julia
I’ve gone here twice and so far it’s super disappointing, not only with the staff being pretty rude and unhelpful. But the store is pretty empty and not much to choose from. I can see why a lot of stores are going out of business and being primarily online.
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April 2022 by Jaylynn Kay
Girls working today were really rude. As someone who works in the customer service industry, i would be in major trouble talking to customers like that!
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January 2022 by Lysh Turner
So happy they’ve returned to the Meridian Mall!! The staff was friendly and welcoming. The styles have changed a bit from the old Charlotte but still won we over with the vast variety of boots!! I will be returning!
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January 2022 by Vampire Cupcakes
The two girls working the store today were SUPER, SUPER nice and friendly--anyone who says otherwise is a Karen. I'll be returning when that deposit hits. ??
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March 2019 by Raynebeau Noir
Lots of deep discounts because they're going out of business
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March 2019 by Samantha Sliwa
Great store. Sad to see them closing. Only a few items remaining as of today.
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January 2019 by Heather Vanderlaan
The ladies working today were so helpful. Not only did they call another store to find an item, they looked all over their current store for an item! I really appreciate the service they gave today and would recommend them highly!
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January 2019 by Jeremy Francis
I personally don't buy anything usually other than the occasional gift but the prices and fashion are great and girlfriend is always happy when we leave. Happy wife happy life. Thanks Charlotte Russe!
