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October 2022 by Lisa L.
We are new to the area, not new to veterinarian's, or animal care. Albeit from another city in Michigan, we were unprepared for the exhorbatant prices, which really feel padded. Very first time we took one of our pets here was because we thought the price was so high at another local vet a year ago. We were assurred by the vet here at Haslett that "they are not like this". Since that very first encounter, it has been exactly as the first vet, feeling so ripped off and taken advantage of while our animals are needy. But today was the last straw - I needed Apoquel for my little Norwich Terrier. For 60 tabs, the price came to $144.90. When I asked exactly how much the medication was without tax, as an after thought I heard the gal say "Well with our $10 prescription filling fee"....I said your What?!?!? You seriously are going to charge me $10 to count out 60 pills and put them in this bottle? Uhm NO FLIPPIN WAY. I left the medication there. Because I just ordered it online for less than what you tried to charge me, and I'll have it here tomorrow. HOW DARE YOU PAD YOUR POCKETS at the expense of unsuspecting customers!!! Some customers may not be as anal as I am regarding their money, but I work too hard for my money to not know where every single cent goes. I will go where everyone is transparent. I will go where I have not lost trust in the veterianarians. The blatant padding for miniscual services that for years was included, now being disected so you can add on unfounded charges, still lining your pocket....that have historically been a part of an office exam for instance. So yes Haslett Animal Hospital, please keep on ripping off customers.....because you can. It reads and feels like Haslett Animal Hospital has found even more ways to USE our pandemic to keep lining their pocket. This part of your business feels very very undignified. Maybe I'm used to better customer service. Maybe I'm used to honesty. Maybe I'm used to transparency. Maybe I'm used to respect. Maaaayybeee I have trusted my former veterinarians because everything felt fair. I never felt dupped or ripped off. Maaaaybee if we all start demanding better, we will get better. If everyone just keeps on feeling that it's OK to get ripped off from your Veterinarian, and you feel its OK to just keep paying more, they will never ever change the way they are now doing business. As a former medical practice owner of 20 years, I wouldn't have ever DREAMT of ripping off a patient, the way you just tried to rip me off. SHAME ON YOU. I am hoping that you re-think some of these rip off policies, good paying customers need some integrity and transparency BEFORE you charge them!! Not after the fact....
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June 2022 by Makala Bohrer
We took our 6 year old bulldog into HAH because he was not doing well, loosing weight and falling over. Our previous vet closest apt. was 3 weeks out and HAH could get us in in 3 days. All the staff we encountered was kind, especially Dr. Fitzpatrick. She sent us home with different medication and made sure to call weekly to check up on him. Even when we brought our new puppy in, she made sure to ask about our bulldogs health. He sadly had lymphoma and we made the difficult decision to put him down. A week later, we had flowers at our door step from HAH. The sweetest staff ever, we won’t be going anywhere else from now on.
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June 2022 by Makala B.
We took our 6 year old bulldog into HAH because he was not doing well, loosing weight and falling over. Our previous vet closest apt. was 3 weeks out and HAH could get us in in 3 days. All the staff we encountered was kind, especially Dr. Fitzpatrick. She sent us home with different medication and made sure to call weekly to check up on him. Even when we brought our new puppy in, she made sure to ask about our bulldogs health. He sadly had lymphoma and we made the difficult decision to put him down. A week later, we had flowers at our door step from HAH. The sweetest staff ever, we won't be going anywhere else from now on.
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May 2022 by Nancy VanLue
I am extremely appreciative for the response and help I got in an emergency I had last week. Thankfully it was a night they were open late, and they helped me and took my emergency seriously and I can't thank the staff enough for being so responsive, watching for me to arrive and ready with a stretcher to carry my dog in and get her straight to the Vet working that night who immediately treated her. I was beside myself in panic. Thank you so very much.
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April 2022 by Linda Smiertka
Just so very thankful for the expertise and loving care our Ozzie has received over the years from this wonderful veterinary office. This past Thursday Dr. Wagner and staff helped Ozzie pass-on with dignity and compassion and I couldn’t be more thankful. The staff found a way to work us into their over-crowded schedule within an hour of my call yet they were so very kind to allow me as much time as I needed once Ozzie had passed. Such a blessing, and even sympathy flowers arrived a few days later. Just couldn’t be more grateful.
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March 2022 by David S.
This is nothing but a group of greedy veterinarian's. They only care about getting as many animals through as possible to charge extremely high rates. I had a situation today where my pet had an emergency and was not eating. Today is Thursday and they stated she could not be seen until Monday. Would it be considered caring for a pet not eating to schedule an appointment 4 days out. When you take on a patient you take on a responsibility to care for that patient when ill. They showed no concern what so ever to care for an animal under their care for 5 years. Do yourself a favor and avoid this vet office.
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November 2021 by Carol B.
We have been going to Haslett Animal Hospital for at least 30 years. We have seen most of the vets who have practiced here and in Williamston. They are knowledgeable, compassionate, and understanding. They have gotten busier over time but I can't see taking our pets anywhere else. Our extended family has 6 dogs and 2 cats and we all use Haslett Animal Hospital.
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October 2021 by Jim Potter
Truly a caring staff. Made my wife and I very comfortable in a very difficult time.
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July 2021 by Gregory C.
Don't go. They service is terrible. We had to bring our dog back 3 times because the vet wanted more tests. I really mean they wanted our money. They scared my wife by tell her the dog may have cancer. She has no idea if that's true and blood work takes weeks from them. Which is stupid because I can get full blood work on me done in an hour. I understand that they may take a little more time, but this is going to be over a week. You'll wait in the waiting room, with only a few chairs because they don't follow the MI COVID guidelines. Be prepared to wait an hour for a scheduled appointment. They have never been on time with anything. No we will never go back after we receive the blood work results.
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May 2021 by Ann Graham Nichols
We love Haslett Animal Hospital. We’ve just been through a really hard time with our senior dog who had to be put down, and the level of compassion and responsiveness was amazing. Dr. Remsberg came to our home so we wouldn’t have to traumatize our old girl, and that made it easier for all of us ( and it was much less expensive than I’d imagined). They even sent us sympathy flowers. They are just the absolute best, and we’re lucky to have them caring for our fur children.
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April 2021 by Cheyenne Welch
Professional and courteous, always treats my fur babies right. 10/10
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November 2020 by Marni H.
After adopting from ICACS, we brought our new cat here and they were great! Dr. Kathy Remsberg was our vet and she was wonderful! Highly recommend these guys!
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November 2020 by John Milz
staff is super friendly and do a great job
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October 2020 by Bella Belknap
I know people talk about haslett prices but I’ll be honest I don’t think they’re actually that bad. With that being said the care is phenomenal and they go ABOVE and beyond. I actually went there for a second opinion for my dog who was diagnosed with a pretty bad back/neck issue in May 2019. Dr. Beth Burmeister was so kind and gentle and pretty much said similar things to my primary but suggested a few changes which I followed (hey gotta try everything!). Ace recovered durin
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September 2020 by Patricia Nowak
They are professional, very knowledgeable and super empathetic