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June 2025 by Dyanni Price
Dipa was checked my items out at the counter and she did an amazing job going over and beyond to provide excellent customer service!
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June 2025 by Chelsea Tucker
Self check out, really? Here? Ppfffttt.....I better get that family and friends discount!! This place is only good for an Amazon return.
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June 2025 by Kathleen Crecine
This store has a wide variety of products and many markdowns on prices.
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June 2025 by jjrjtr jjrjtr
No associate for her in shoes. Shoe pricing was just a guess because items did not have item or even shelf pricing.
Prices were found by scanning from my phone. Why should I do an associate's work or be inconvenienced by no prices being posted. There are plenty of places to buy shoes.
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May 2025 by James Brooks
Employee's are very friendly. Sales are great especailly clearance.
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May 2025 by Rasanthi Wijesinghe
I placed an online orders worth of $161.00 online, it had the correct address initially and then it had automatically picked up my old address for shipping. (I am in my new address for more than 3 years and every month my monthly Kohls credit card statement comes to my current address). Soon I after I placed then order I saw that the shipping address is wrong. Right a way I called to the Kohls customer service and told system had the wrong shipping address and change it to my current address (same as my mailing address). According to their website we can change those kind of things within 15 minutes. But the Customer Service Rep said she cannot change the shipping address, then I talked with the Floor Supervisor (00oQ) she also said she cannot change the shipping address. She said we may get refund after 30 days and she was unable to give more information about it. I have been shopping in Kohls since 2005, and I told I am going to cancel my kohls credit card. She was more than happy helping to cancel my credit card (good luck for the company who is having employees who helps to lose customers). I decided not to cancel my credit card until I settle this problem; I will cancel it once I settle this problem.
What I want to tell Kohls online in not a good place do shopping, not helping at all. If within 2 minutes after placing the order you cannot change the address, Kohls, you're not ready to do online services. Bye bye Kohls, if your employees continue work like that I have to say good luck for your future...
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August 2024 by Jan Reed
Hanna was a friendly, courteous, and efficient checkout clerk!!
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July 2024 by Dont Trend on me
I'll be back
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July 2024 by Shannon Wettstein
Excellent selection of products. Friendly, knowledgeable service.
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July 2024 by Lee Habermehl
Okemos store is always clean and helpful people.
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July 2024 by Cathy Warner
Went in because I had rewards, 30% discount, Fetch points, and to earn Kohl’s cash. I got some great summer clothes for my 10 yr old granddaughter. Wish they had a wider selection in that size range right when they’re really beginning to pay attention to their clothes.
Kohl’s is the place to buy cat scratch pads. Cheaper than anywhere I’ve found even if you only have a 15% discount but 20-30% is great.
Awesome coats on clearance. Staff is always polite. I love that they are attentive and will drop what they are doing to help me find an item or a section.
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July 2024 by Kathy Clark
Great selection and service
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June 2024 by Andrew Pentico
Didn't have Ferrigamo cologne. Come on man haha. Plus one of the girls working there was using all the products to get ready while I was asking for assistance.
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June 2024 by Sue Boyd
Clean store, helpful associates. The gal at the cash register was very helpful. Helped me save $80.00
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June 2024 by Laty Walker
Love this kohls. Cashiers are so helpful mine today was awesome Hannah. Thank you
