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December 2023 by Salena Martin
Had a couple of items I wanted to try on, but I couldn't find a fitting room anywhere. I found what looked to have been a fitting room at one time, but it was blocked off with a white board. I'm not going to spend money driving to a store to not know if I like the outfit on me that I'm picking out. If I wanted to not know what it looks like on me I'd shop online.
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November 2023 by colleen rowland
Great experience shopping at kohl's recently. The store was organized and tidy (something that they have struggled with in the past). My main reason for going was to shop for some new cold weather clothing. i was not disappointed. Great selection and almost everything I purchased was on sale. I will be returning to this store (Okemos by Meridian Mall). The cashier was friendly and shared her coupons with me for my purchases. Great experience. love Sephora too!
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November 2023 by Gina Posa
I was very impressed with the kindness of Jolene who went out of her way to make sure I was given the full discount to which I was entitled. She is certainly an excellent representative of the store.
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November 2023 by Jennifer
I came here to shop for my family. I had a cart full of Nike outfits and other stuff I wanted. One of the workers snuck up and took my shopping cart and parked it behind one of the registers. I guess I looked suspicious and was going to steal. I started to walk out and not spend my $400+ but Kohls really does have a good selection of Nike apparel and I already invested over an hour shopping and picking out sizes.
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October 2023 by Karen Liebengood
Nice, clean store and we were able to find pre teen jeans!
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October 2023 by Ty Blair
The staff was friendly and the store was well organized. I ran into issues searching for a fitting room and finding a size that fit me well for suit pants. Most of their supply was large or xl, which was unfortunate as their styles were wide and many of which caught my eye. I had some difficulty finding a staff member to point me to a fitting room, but the staff at the cash registers were polite and helpful.
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October 2023 by Troy Suzy Westmoreland
The customer service at the Kohl's in Okemos is excellent. I was greeted by Debbie, with a smile on her face, as soon as I walked in the door. I was shopping in the shoe department and the associate (I didn't catch her name) was very helpful in finding what I was looking for. I highly recommend shopping here.
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September 2023 by Scott Taylor
Cassadie, Kaitlyn, and Cathy were rockstars! They showed tremendous team effort and i find that to be a beautiful thing in a retail store. So informative and what guy doesn't want to be assisted but such beautiful, bright women.
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September 2023 by Charles Harper
Selection is more limited than pre Covid. They give discount coupons on Amazon returns but you can't use them on major brands.
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August 2023 by Gwen Erickson
The lady at the cashier window was very kind & thoughtful. She tried. To help us out to save money. She offered to help us get another Kohl’s credit card. Thank You so Much.
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August 2023 by Pamela Mears
There's not much in the store. Coupons only good for some things.
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August 2023 by Marliese Franklin
I just got out of the store… What a wonderful experience! Lovely young woman with dark long hair helped me she went out of her way to help me find a formal wedding dress… I had also seen a pant suit that I liked, but they didn’t have it in the color that I wanted so she showed me how to go online and order it with free shipping. She was just awesome. Sorry I don’t know your name however, I just want to say thank you you are certainly an asset to your company. Thank you for all your help.
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August 2023 by Siempre Brilla
I love Kohl’s not only do they have great products at great prices but great customer service representatives too!
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July 2023 by Jenna Walther
Always good selection and a good return policy. Prices are good if you have coupons/rewards with sales, or the clearance section. Coupons usually don't apply to Nike, Adidas and Under Armour.
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May 2023 by junie de Bruin
I thought Kohl's was amazing! The staff very friendly and the deals and sales fantastic.There was a bit of a fiasco when I signed up for a card instead of rewards but quickly it was all corrected.I will definatley become a regular customer and if you have'nt been I advise you to check it out!!Thank you to your great staff in person and on the phone!