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December 2023 by The Pies the Limit
Happy with my service here! Been a member for 3 years. Really like their member to member money transfer and no fees at other credit union atms
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October 2023 by Roger deuce
Zero customer support for issues caused by internal software changes.
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July 2023 by Gerry McNamara
The new branch layout looks great. Just don't go unless you have plenty of time to kill. My experience is that I sign in and then wait and wait and wait.
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June 2023 by justin G
Somehow every time I come there’s road work, construction on the parking lot, the doors are locked or some other issue. Will be switching banks
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June 2023 by Meg Cross
Requires so many more steps than it should to do basic banking tasks
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May 2023 by Stephanie Marie
The renovations are incredible! I love that you just come in, sign in, and then you sit down with someone. It's a much more personal experience now than it used to be standing at a counter. They also are very efficient for whatever you are there for. Incredible experience!
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May 2023 by justin goschke
Somehow every time I come there’s road work, construction on the parking lot, the doors are locked or some other issue. Will be switching banks
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May 2023 by Jordan McKay
Gayland is a rockstar he helped us with our auto/personal loan today. He answered all my questions and never rushed us.
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May 2023 by X. RAO
MSUFCU has been fully remodeled Spring of 2023 with no counter and no physical line. Very clean and feel spacious.One Can make an online appointment or sign in as walk in. Waiting area has several sofa. Usually the wait time is not long.Each banker has a office and desk. The office is quite open with glasses in between.There are always ATM and drive through lines. Parking is easy.
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May 2023 by Robert Crummel
Efficient, good rates and helpful friendly people
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December 2022 by Akira D.
No more standing in line due to recent renovations they have chairs and everyone is called to the teller by name.
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December 2022 by Ray Gadd
MSUFCU needs to "expand" into the Owosso, Corunna, Perry, Laingsburg area. Not practical to have to drive to Marsh Rd.
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July 2022 by Lisa Fulkerson
They take good care of me and my money
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May 2022 by Jim Stone
The outside video’s is so slow there’s 5 cars out hear waiting. Been hear for 10 minutes
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September 2021 by S J Miller
Smaller bldg location. Still have greeter and tellers. Was able to walk in to teller and back out in less than 5 mins. Hopefully this location will not become newly electronically rennovated. We all experience long "phone trees" and other electronic voices and glitches. Usually simpler, people based service, is faster and more efficient. Many businesses seem eager to embrace any and all automated electronic rennovations. Electronic business practices are not necessarily "better" customer service.
