Once Upon a Child Brighton is a locally owned and operated kids' resale store that offers a wide selection of quality children's clothing, shoes, toys, books, baby equipment, and maternity clothes. Customers appreciate the store’s commitment to providing discounts of up to 70% off original retail prices, making it an affordable option for families to buy and sell gently used items. The store's goal is to make selling and purchasing easy and fun, with cash paid on the spot for items that meet style, safety, and condition standards. Many customers praise the friendly and caring staff, describing them as kind and helpful. Staff members often go the extra mile, such as calling customers when desired items arrive or adding shoppers to notification lists. Customers value the reasonable prices and the nearly new condition of the clothes, which is especially helpful for growing children. However, some reviews mention inconsistent customer service, with a few customers feeling the staff can be unfriendly or inattentive at checkout. Despite this, the overall experience at the Brighton location is positive, with many choosing it over other stores for its better prices, shorter wait times, and attentive service. Customers also appreciate the clean and organized environment, making shopping and selling a convenient process. The store’s motto is "Sell*Buy*Repeat," emphasizing its focus on providing a seamless resale experience for families.
I have been shopping here for years for my little one and always have a great experience. The clothes are reasonably priced and good quality. I haven't tried to sell items here, so I can't speak to that. But for baby and toddler clothes, it's a great place to shop!
May 2025
I’ve had so many amazing exercises here. The staff are so friendly and incredibly helpful.
February 2025
Molly was super helpful and went out of her way to make sure we were taken care of. Love this location!
