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March 2024 by Austen Tomlinson
Place is awful! Did an online order used a coupon it pulled from my account went to pick up dog food and they wouldn’t give it to me even though it pulled from my card, said coupon wasn’t valid even though it processed and pulled from my account. The guys goes you can buy it for what it is on the shelf. Wasn’t paying twice. Do not recommend go to south Lansing way better service!
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March 2024 by Mandy Waite
They always have what I need!
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March 2024 by Jameson Wells
Today will be the last time I step foot in PSP. Seems like everytime I try to use reward points there is some excuse that I am not allowed to. All the rude employees with attitude will say is that is the rules. Also you can keep my points sounds like you need them more rhan I. And final note please don't refer to me as neighbor. Real neighbors don't treat others in a negative way as you.
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February 2024 by Ruth Borgelt
It's always easy to find helpful and friendly staff at Pet Supplies Plus.
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December 2023 by June Moldvan-Jacobs
Wide variety of pet food, clean store and helpful staff. Easy to order online and pick-up.
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December 2023 by Samantha B
Cancelled grooming on us 2 times in a row and then I called to reschedule again for the 3rd time and they tell me they aren’t taking any more appointments at the moment. Really disappointed
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November 2023 by Carl Fangboner
I highly recommend the excellent groomer, Shylo, at this Okemos, Michigan, PSP location. She was very caring and gentle with our dog. The rest of the staff was very helpful too.
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November 2023 by Kellergirl
Very disappointed that you no longer offer delivery. I am disabled with no car, and delivery was the only way I can get my dog's food. I guess I am now forced to oder from Amazon, where it is double the price. Bad customer service.
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September 2023 by Haille Collett
Recently was in this store for my dogs food and was misled by an employee who told me the bag had changed. The food made my dogs sick so I went to the manager Connie to ask what she could do to help us out being that we spend hundreds of dollars there every month to feed 3 large dogs. I was very disappointed with the service from Connie she was less than helpful. Only pet store around that will not exchange dog food by the way.
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September 2023 by Amanda Walters
This store is always so dirty and disgusting, I really do try to avoid it. I only went in because I was running out of local options. It's actually more expensive here then even pet smart. I get sucked in every now and then hoping it will get better and it just never does. Skip it, go somewhere else.
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August 2023 by Buffy B. Beltz
This is now a franchised store and the employees ( except grooming salon) are not very knowledgeable, they got rid of the self serve treats and general selections pale in comparison to PetSmart
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July 2023 by T Lammers
I tried the curbside pick up and it was so easy and efficient, the young woman who brought it out was very kind and helpful.
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July 2023 by Kiwicare Given
Drove way out of my way to go to Pet S+ to use a coupon received on my receipt at a grocery store. Cashier said coupon had been used too many times by other customers so she couldn't honor mine??? I had cash and coupon in hand, and she wouldn't accept the discount coupon. So, I went to Soldan's close by, received amazing service AND the dog food was cheaper there!
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July 2023 by Allicyn Luckie
Staff is always friendly, store is always clean & organized so everything is super easy to find
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July 2023 by Dub Zack
Had my dogs food which is a bit difficult to find sometimes so that's great.