-
March 2024 by Pamelia D.
I had an extremely positive experience today being fitted for shoes with Nicole. I'm still recovering from back issues and was concerned with getting extra cushioning on impact to prevent further damage to my spine. She spent over an hour with me and listened to my concerns. Her wealth of information and ideas on the correct fit were fabulous and well worth the expense for new shoes. Great customer service! Thank you
-
March 2024 by Nick C.
I absolutely love this shoe store. They are reliable and sell high quality products. Matt helped fit me for some new Hokas and was very helpful and kind. However, when I was checking out, Aiden at the register made me feel rushed, and pressed. His tone was demeaning and his comment about the line developing behind me was uncalled for. Left the store satisfied but disappointed.
-
January 2024 by william ebbitt
I had shoes that I bought at playmakers months ago and had not worn that much. As I began to wear them the right shoe was cutting into my instep. I could not get it to stop. I spoke to Ryan and he said just bring them in and they would either give my money back or exchange the shoes. Amazing service and support. I have purchased many shoes from playmakers. Best store, bar none!
-
January 2024 by Julie Jones
Beautiful store, complete service and the greeter is so welcoming. Top quality shoes. Even the bag they put them in is quality.
-
January 2024 by M Mcmullen
Used to get a new gym shoe, it ended up being so comfortable that I got two more for the office some weeks later. This place is unparalleled and I will not shop anywhere else. They really take care of you and make sure you never suffer a painful shoe again.
-
January 2024 by Regan P.
Liam gave us great service and helped me find a new pair of running shoes. Loved that they did a gait analysis to help me find a perfect fit.
-
January 2024 by brandon cleveland
I went in, not quite knowing what to expect. I had heard about their expertise second hand. their employees were knowledgeable, polite, and genuinely seemed enthusiastic to help. every employee appeared to be runners. As a runner, the experience can only be described as similar to a child in a candy store. Shoes are expensive, but you get what you pay for.
-
December 2023 by Brett
Amazing selection of shoes. Great staff to help you find the shoe you're looking for. Their Christmas tree was nice too with the train riding along the tracks.
-
December 2023 by Jager Andres
Super nice people, had about 5 people ask if I needed help and Josiah helped me find some shoes. He was very polite, and sounded like he knew what he was talking about, gave me a few recommendations and did not try to steer me towards any certain brand. Definitely will come back to buy shoes again even if it's a hour drive for me.
-
December 2023 by Lynn Hildebrandt
I've loved Playmakers for decades now. They never disappoint, even when your feet are ridiculously tricky. I'm so loving my new cloudwalker shoes - and the help I got from Anna was superb!
-
November 2023 by Krissy U
I've been to similar stores where they watch you walk and suggest the shoe for you, but Playmakers HANDS DOWN is the best. Excellent 90 day loose return policy, Spacious beautiful store complete with a waterfall and mini train. There's a lot of room in the store to be able to walk or run- they even have treadmills if you wanted to do that to test the shoes out. Large inventory. Excellent and knowledgeable staff. The lady that helped me was Ann, she spent over 3 hours with me to try to help me find my perfect running/walking shoe and I finally found it! I absolutely love my Asics Gel - Nimbus 25. My mom from Detroit area liked the look of the shoe that I had so I purchased a couple extra pair to bring to her to try on and she now has the same pair as well that she absolutely loves.
-
November 2023 by L Pierce
Staff was knowledgeable and friendly. Was fitted for tennis shoes I needed for work. The shoe size was a surprise! Was then shown several pairs that were the comfort level I was looking for. Staff was patient while I made my decision. Great experience and will definitely be back!
-
October 2023 by Robin Buysse
Wolfgang was wonderful and went out of his way to find the right shoe for me. The Phantom 3 wide is perfect!
-
September 2023 by dark duk
Great place to buy Hoka and Newbalance shoes or boots. Staff very friendly.
-
September 2023 by Josh Kim
These guys are the best, quality work in seeing which shoe is best for you. Incredibly pleased with my visit and feel reassured that the shoe I got is right for me! If you're just getting into running and looking to get a shoe this is the place!!