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March 2024 by Natalie Libka
Very beautiful location. The manager Jessica is fantastic. Thank you so much!
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March 2024 by SuperiorSide 906
In town for 3 days for training. I picked this hotel for the location. This being said, the staff is very pleasant and helpful. However the rooms are less than desirable. The first room I had was a queen suite. You could see the fingerprints from the previous occupants in the counter, the remote control and the tv. There were food crumbs on the floor and couch as well. The remote didn't work and they did not have a replacement. So they placed me in a different room. This one was no better. Very dirty and dusty. Fingerprints could and be seen along with some tags from recently purchased clothing and a tan cooler on the floor. It was obvious it wasn't vacuumed. There was a black curly hair on a towel in the bathroom, you can't make this up. The beds are quite uncomfortable being overly firm. The phones were both very dirty covered with greasy fingerprints and did crumbs. The hotel overall is quiet and you can't hear outside noises which is a plus. It did offer first storage for long term stays. The lobby is inviting and somewhat clean. It offers 24 hr gym and laundry services. Overall I would not recommend this hotel currently.
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March 2024 by Gregory McConnell
The room was partially updated, (BathroomArea). The rest of the room was starting waiting for its update. A light bulb was missing from one of the lamps on the bed nightstand.
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March 2024 by Robert Sexton
Stayed here for a week, Sunday-Friday with my wife and three kids and was less then thrilled. The gal at the front desk was very friendly and helpful. Simplest way to put the rest, room did not feel clean. The only thing that brought us there was that there was a kitchen for kids and wife while I was in my training class. But wasn’t worth the money for sureHad to come back and write more for others. The dishes were in the dishwasher dirty, bed did not smell fresh, when we booked our room it was noted that there was 5 of us and we had three towels went to front desk for more and got one because that’s was all they had. The entry/exit door closest door to our room, had a 5 gallon bucket overflowing with trash next it our whole stay and trash scattered in the yard as well as dog poop everywhere each time we went outside I had to remind my kids to watch out for dog poop. There was hairs in one of our beds. As well as absolutely filthy bed skirts. Luckily we had brought our own blankets for the feel of home.Do yourself a favor and look for another place to stay.Rooms: once we got into our room it smelled like the kitchen of a bad Italian restaurant. The counters and tables were not wiped down Simplest way to say it, room did not feel clean.
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March 2024 by Mandy Heart
Chose to stay here due to them being pet friendly and couldn’t have been more disappointed. When I stayed here in the past years, it was nothing like what I experienced at my recent visit. Front desk staff is not friendly - first impressions are always key and this one was terrible. The entire property is run down and dirty. Trash outside, carpets look like they haven’t been cleaned since the construction of the hotel. The pool is rather large for a hotel but severely neglected. Breakfast looks like something I wouldn’t even feed an animal. The only semi positive thing I could say is the rooms were decently clean. Not up to my standard but they were decent. Clearly all staff needs more training or needs to be replaced.
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March 2024 by Joel Dykstra
Top notch hotel. Always clean, quiet, and convenient.
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March 2024 by M M
Service was okay and rooms were clean. But the size of a king suite was pretty tiny for the price.
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February 2024 by K M
Pros: Check in went smoothly, the guy who checked us in was fast, funny and helpful. Breakfast was amazing and the location of the hotel is very convenient.Cons: Pool was cold and so dirty/cloudy, there is no hot tub. The suite we had, you could not control the temperature for two rooms. One was hot and one was cold. There was food in the fridge. The bed wasn’t as comfortable as IHG hotels usually. We also had so many lady bugs in our room.Nearby activities: Short drive to do anything you’d be interested in.Food & drinks: Right by highway and many gas stations/food options.
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January 2024 by J C
We came here a year ago for our son's birthday and had a great experience, he was born on New years day and there's not much to do so we thought a hotel with a pool and breakfast. A year later our son wanted to do the same thing and this time around the hotel is definitely more ran down also no breakfast was available even when we were told the night before that breakfast would be served... Who doesn't serve breakfast when it's included in the price of the stay especially on a day where everything is closed??? Not even fresh coffee was available. We will not be back. Edit: an hour later... The pool was closed as well. So the entire reason why we came here pool and breakfast and we got neither.
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January 2024 by Terry Dulin
This is a great hotel. The rooms are spacious and reasonably priced. There are a lot of great restaurants in the area. They’ve done a great job staffing with very friendly people.
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December 2023 by Mike Federau
We had teo rooms for two nights 12/15 & 16. The rooms were specious and clean. The staff on check-in was very friendly and attentive. Two issues of note - the body-wash decanters in the showers were empty, and the breakfast area was not good. At mid-service lots of items were out, the seating was full and the trash was overflowing. Opted to walk to a local deli for breakfast. Same for day two.
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December 2023 by Ninja gamer77
Absolutely fabulous place, never imagined it being so big from the outside. The person that does the laundry needs a big raise. I've stayed at alot of places but this place, not one stain on any bedding or towels. I asked then guy at the front counter and he said her name was Renee. Please give her a raise.Rooms: Absolutely beautiful looks like a mini apartmentNearby activities: Every kind of food or restaurant nearby and convenient storesNoteworthy details: The bedding smelled brand new......the towels smelled brand new I thought brand new. Asked guy at counter he pointed me to the laundry room and here was this tiny woman sweating and working hard doing laundry by herself. What a good worker you have there.
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October 2023 by Sydieon Shaw
This was a wonderful experience, I felt sooo comfortable here the staff was absolutely friendly, professional,& courteous. Housekeeping was awesome we left a good tip in the room we were in … the coffee was fabulous also (sigh)… very clean pleasant experience @ this hotel!!!
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October 2023 by Tim Stevenson
Hotel met our needs. Staff are very friendly and accommodating. We had a couple issues that were handled appropriately. Our room smelled clean could use some deep cleaning. The glasses had lipstick and wine residue still in the glass ware.Food & drinks: Breakfast was pretty good! No compliants at all.
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August 2023 by Susan Nelson
This is the 4th year we’ve stayed here, and it will be the last. I’m not sure if management has changed, but it’s not up to the same standards as in the past. Staff are friendly, but most are dressed unprofessionally. The elevators are dirty. The light shades were all shredded and broken. We were there with pets and put in the 3rd floor. The nail in the coffin was the clan that over ran the place and acted like the lobby was their living room. I’m surprised they didn’t pitch a tent! It was uncomfortable. It’s a shame because it’s an ideal location.Rooms: Worn out and not real clean.
