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September 2023 by Jake Wessel
Camper was suppose to be done mid May per my appointment (minor adjustments on a pop up) . I wasn't even that upset that it took until August (understanding it's a busy time- regairless of what i was told), just couldn't get a response or update from him or his secretary and was completely ghosted aside from them telling me it should be done by the 4th of july (which is wasn't) and ghosted for another month . Only half the work that was agreed to be completed was done , but still charged more than expected . Of course he wasn't there to talk to during pick up , and still won't return a message . Max price for as little work as possible because he can't keep up .This is the only negative review I've ever taken the time to give
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August 2023 by James Spindler
Hydraulic pump for the slides. Took 2 months before I got it back. . Terrible .
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July 2023 by Elaine Bundy
I was camping and ran into a problem with my hot water heater. The manufacturer was no help. Nor the business I bought the camper from. I called Mr. Nagel and he walked me through how to fix it. He was kind, clear, and explained what I needed to do in detail. Then, later he called back to make sure everything was working properly. I would recommend this business to anyone who needs work done, as anyone who can walk someone through a fix hours away has to be a master at their craft.
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July 2023 by Jeremy Nagel
I called this shop today for some trouble shooting with my Rv. I talked to Ben and he walked me through a few different things. Lo and behold he said are you sure the main power source is feeding or contacted properly. I walked it down and it was as simple as the cord not being plugged in all the way. Thanks again Ben.
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June 2023 by Jennifer Murringer
Great place to go for RV Repairs!! We just had the window removed above the cab on our Class C Motorhome and you can't even tell it was ever there! Ben and his wonderful team, did an excellent job!! Would recommend to anyone!! A+++. Thank you so much!!
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June 2023 by k g
Had a great experience with the owner of the business very knowledgeable and friendly. I live in South Carolina and camper world would not call me back so I had to call a guy in Michigan and luckily he was the first call I would recommend him just on his knowledge.
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June 2023 by Elizabeth Caverly
Ben and I have a long relationship with my camper. A little bit of work took a lot longer than anticipated. Ben corrected some mistakes that had happened on his end and provided a satisfactory solution to the problems. All-in-all very happyServices: Electrical
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January 2023 by Lisette Smith
I needed help getting my camper ready to sell Ben went above and beyond to help! Sold it for a great price!
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January 2023 by Larry Lybarger
Pretty good so far. They had to do some extensive repairs but pretty good so far.
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January 2023 by Adrianne Cole
We bought a vintage camper as a “Covid project” and realized partway through that we needed some professional help in repairing leaks and rebuilding the front end of the camper. Ben did a fantastic job and even came to our house to help with some last minute projects we were wrapping up. He also helped me find vintage replacements parts that were near to impossible to locate. Thanks, Ben!Service: Body & Trim
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January 2023 by Meredith Hartleben
Messaged Ben from Nagel Trailer through Facebook and he promptly got back to me. He was willing to drive out for a reasonable fee over 90 minutes away to come to our trailer and provide an estimate for insurance. He was kind and professional. The local place ended up FINALLY get back to us after we had Ben lined up, so we ended up canceling. It's probably a mistake, since we have already had a much better experience with Ben than the local company.
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January 2023 by Erin Harris
My air conditioner quit working last week in the heat and I thought I was going to have to buy a brand new one and have it installed. He came out to my trailer, and in 45 minutes he had it fixed, cleaned out and running again. I highly recommend Nagel trailer repair!!! Super polite, answered all my questions, and was very professional!! Thank you!!
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January 2023 by Laceb sbsm
We waited 7 months on a waiting list with Nagel to get our travel trailer repaired after a tree fell on it. We then dropped it off in May, just to be told two months later that they decided they don't want to fix it after all. Just about a year wasted waiting on them. Very unprofessional and completely rude. We were so disappointed in their service and communication. I definitely would not recommend them to anyone.
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January 2022 by Janelle Thomas
Honestly I dont think we have met a kinder more down to earth business person. He is busy because he is good. We have a vintage Serro Scotty that we brought to him with various requests. He repaired all and even helped us trouble shoot adding a camper toilet out of the way and out of site. Props for design consulting as well as repair work! We haven't taken her out yet but are looking forward to it! Thanks Ben/Nagel Trailer Repair!
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January 2022 by Firey Firey
Awesome job! Fair price! Good people!
