Appliances in Midland, MI

“Jessica was very attentive to our needs and was not high pressure and was a pleasure to work with. My wife and are giving Big Sandy Bedding more consideration for our business than any of the other quotes from competitors.”

“Our master bathroom is a dream. It turned out even more beautiful than we’d imagined.

Dee has a great talent for putting together the right colors and design, always keeping our personal tastes in mind. Paul’s work was meticulous, with an eye and drive to get every detail right.

All three of our bathrooms are just what we wanted, and we couldn’t be happier.”

“Everyone at Arona is awesome. We have most of our furniture from there but they went above and beyond to search for the perfect kitchen table for us. Thank you to the employees from Arona”

“This Home Depot is the store I go to first if I ever need anything they might sell. Not only do they have a great selection with quality items, everyone is always friendly here and someone almost always stops me to ask if I need help. But this store goes above and beyond in regards to customer service. Just to give an example of what I mean, I ordered a small chest freezer off the Home Depot app and after it was delivered, I unboxed it and saw it was damaged. So I called the store and spoke to James who told me he could give me the number to have someone schedule to pick it up to exchange it or I could just bring it in, which I did. I didn't even need the box. Freezers stock levels were tough, but James not only went out of his way to find me a new freezer, he went to a nearby town to pick it up and bring it back to the store for me! He also refunded my initial delivery fee and sold me the next size up for the same price! Then, when I get the new chest freezer home when wiping out the inside, I notice at the bottom in one of the corners there's a gap. So now I'm worried that when frost builds up and I defrost the freezer water might leaked into that gap. So I text James who is off work but still replies to me, kindly sympathizing and suggests I call the store. I end up talking to the operations manager, Nick Chambers. He offers to swap it out for me or lets me know it would be fine if I wanted to seal it. I agree that I'd like to keep it after everything that happened and that sealing the bottom would be the best choice. So Nick ends up giving me a free professional caulking gun and caulk, a total $30 value. I already thought Home Depot had the best selection and the friendliest staff. But after everything I've experienced with this store, I'm a Home Depot customer for life.”

“This Home Depot is the store I go to first if I ever need anything they might sell. Not only do they have a great selection with quality items, everyone is always friendly here and someone almost always stops me to ask if I need help. But this store goes above and beyond in regards to customer service.Just to give an example of what I mean, I ordered a small chest freezer off the Home Depot app and after it was delivered, I unboxed it and saw it was damaged. So I called the store and spoke to James who told me he could give me the number to have someone schedule to pick it up to exchange it or I could just bring it in, which I did. I didn't even need the box. Freezers stock levels were tough, but James not only went out of his way to find me a new freezer, he went to a nearby town to pick it up and bring it back to the store for me! He also refunded my initial delivery fee and sold me the next size up for the same price!Then, when I get the new chest freezer home when wiping out the inside, I notice at the bottom in one of the corners there's a gap. So now I'm worried that when frost builds up and I defrost the freezer water might leaked into that gap. So I text James who is off work but still replies to me, kindly sympathizing and suggests I call the store.I end up talking to the operations manager, Nick Chambers. He offers to swap it out for me or lets me know it would be fine if I wanted to seal it. I agree that I'd like to keep it after everything that happened and that sealing the bottom would be the best choice. So Nick ends up giving me a free professional caulking gun and caulk, a total $30 value.I already thought Home Depot had the best selection and the friendliest staff. But after everything I've experienced with this store, I'm a Home Depot customer for life.”

“A huge Thank You to employee James at the Midland Home Depot. He saw me walking in with my portable 02 tank and offered to do my shopping while I could sit near the front door. It was a bad breathing day for me, so I really appreciated James going out of his way to help me. Thank You James!!”