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January 2024 by Donivan dean
Collin had some serious customer service skills he multi tasked getting me and my girlfriends phone setup while dealing with a angry woman complaining about her phones battery and he kept his calm and got her and mine problems settled he's a true worker and definitely needs to see some of the praise idk about you but I don't think I would have even handled that calmly like he did.
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November 2023 by Allison Skelton
Austin was so helpful when I was upgrading to a new phone! He was super patient and kind with the whole process! Very much appreciate the great attitude and business I received!!
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October 2023 by Mr Unspeakable
Sold me the broken phone and did not want to exchange it for me now I am stuck with a phone that takes sideways pictures.
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August 2023 by Anthony Khalil
Austin was super friendly and incredibly helpful. He answered all of our questions susinctly without the run-around you get at some of the other places. He patiently worked with us through the transfer of data from our old phones to the new ones. He is very professional and a valuable asset to this business. If he worked for me, I would pay him well, because I wouldn't want to lose him and the exceptional service he provides. Colin was helpful as well, setting up my wife's phone while Austin worked on mine.
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June 2023 by Amanda Hitz
They should open at the times it says. Pulled up to the store at 10am and the worker was just walking in.
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April 2023 by Cassie Dietrich
Been having issues with my service since they been trying to merge companies or whatever they are doing. Call 611 and all I get is people who don't know what they are doing. Unable to make and receive calls, now no text allowed and my bill is paid but says pending and it's not from my banks end because I called them. Cant make calls because it says line busy or simply just hangs up!!! Seriously about to just leave boost because of this mess and I've been with them for YEARS!!!! Extremely frustrated with their service!!! Calling the store is useless because never get anyone to answer!!!
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April 2023 by Don Urias
Boost Mobile I really enjoy them they're very good people they're very helpful I've been with boost Mobile for over 12 years and I would not go with anybody I recommend boost Mobile over anybody
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April 2023 by jerry Gatewood
The guy who work at boost mobile was very helpful.
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July 2022 by Margy Crowl
William was great he helped transfer a couple hundred photos. These guys go above and beyond!
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May 2022 by Wendy Neville
We had a wonderful experience with William, very friendly yet professional and informative.
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April 2022 by Taralynne Reynolds
Today,I was very impressed by your employee Austin. I came in your store today wanting to purchase some phones and a plan. Austin was very helpful and kind. I was very impressed by how he could multi-task myself and another customer at the same time. Austin was very professional in answering any further questions I had or needed help with. Austin is an exceptional worker and deserves more than a five star rating. He definitely deserves a raise.
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April 2022 by Gail Rau
Terrible. They need more than one person working there. Couldn't even get waited on, so I left. Another person left also!
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February 2022 by Nick Woolard
If it wasn’t for Austin’s amazing customer service I would’ve hung up the phone (get it) and went back to caveman life. Thanks for making phones easy man!
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January 2022 by x x
Place sucks. I switched from Metro PCS so I wouldn't have to drive to Bay City to pay bill all the time. This is the 4th time I've been there in which the store is closed. Monday and Tuesday the mall is closed so I don't go on those days. However, I went this Friday and ant opened. Prior I went on Thursday and he closes the store for lunch so I walked for an hour then the store opened. Another store rep told me that he kinda makes his own hours.
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January 2022 by Ryan Monroe
Austin and William do a great job on customer service and getting your phones up and running. This is the only boost store I go too.
