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January 2024 by Lexus Baker
Awful customer service, went to get one piercing on the upper part of my ear. I told the lady that I wanted a piercing. It was busy and one person was working, and I was more than willing to wait for the lady to get through everyone. After more than 20 minutes someone else got in line for a piercing too after telling her. The lady got done with everyone in line and came over and said she didn’t know who got there first. And they said they should get theirs done first after I told her I was waiting for over 20 minutes before they got there. And she started helping them instead. Very upsetting. Decided just to leave and try somewhere else.
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December 2023 by Robin Woodcraft
Took 4 of my girls plus myself there June 10th. It was my daughters birthday/adoption gifts. There was a promotion going on where we would get store rebate money in December. I thought perfect I’ll use it for Christmas gifts. Went back to the store today. The manager claims there was never a promotion like that. The promotion they have running now is free earrings for a year. I asked if we could be put under that promotion. She said only if we get our ears pierced again! Of the 5 of us that got our ears pierced one ended up with severe infections and mine were still bleeding 7 months later. The other 3 were fine. The day of the piercings the guns malfunctioned and only half pierced one of my daughters ears then they had to switch guns and try again. They were also training someone who looked terrified and kept shaking. She eventually ran away to the back in tears. It was the worst piercing experience, bad success rate, and horrible customer service when I went back in December. She told me there was nothing she could do and to call corporate. I called. They had me leave a message. Haven’t heard back and I’m not surprised!
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December 2023 by michele Gutierrez
Grand daughter got her ears pierced fast and professional
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October 2023 by Stephanie Goff
Love the clearance sale right now 5 for $10.00. Along with some good sales going on as well.
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May 2023 by Kelly Murphy
It was buy 3 get 3.... gotta love that!!!
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February 2023 by Mouse House
Ladies who work here are very nice!
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January 2023 by Brittney Tryon
Always friendly service - great staff!
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January 2023 by Chris Spitnale
Prices are good, lot to chose from for niece.
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January 2023 by Kitt Meno
A bit on the expensive side for the quality of the goods . But they do have some pretty Kool stuff and a very big selection of ear rings ?
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March 2022 by Andrea Lazzaro
Pricey. A little girls favorite store.
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November 2021 by Kristyl Yahr
My husband and my 11 yr old daughter went into the midland, mi store tonight and there were 3 workers talking amongst themselves as they walked in and none of them greeted my family as they entered which whatever no big deal… however, right after my family had walked in a father and his 2 kids walked in and the workers immediately stopped their conversation and greeted the father and his kids and started telling them about the stores specials… now I hate that I have to even mention this seeing it’s the year 2021 but it just seems odd that the father who was greeted was a white man and my husband and daughter who were completely ignored are Asian. I’m just saying for this store to be targeted towards children that is horrible customer service and my family will definitely not spend are money where a store has issues with race
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November 2021 by Crystal Lynn Marie Stark
Love there stuff, ,
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October 2021 by Gabilliam Peterick
Wonderful
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July 2021 by brandon shire
Expensive but my girls love it so....
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July 2021 by Aliyah Hegel
Good but really over priced