Enterprise Rent-A-Car

Car Rental
Hours: Enterprise Rent-A-Car in Midland, Michigan offers a clean, sanitized, and low-touch rental experience. With over 7,000 locations in nearly 100 countries, they are ready to fulfill your car rental needs whenever and wherever you need them. Customers consistently praise the well-maintained vehicles and the kind, helpful staff at the Midland branch. One reviewer notes the vehicles were "clean and well maintained," and the staff were "very kind and knowledgeable." Another states the "workers were very kind and knowledgeable" and made the customer "feel very appreciated." While the majority of reviews are positive, one customer shared a mixed experience. They had encountered issues at the Saginaw branch, where an employee seemed to have a personal issue with them. This led to their partner being denied a reservation multiple times, causing significant inconvenience and stress. The customer was hesitant to contact the Saginaw branch, fearing their account might be blocked across all locations. Despite the challenges at the Saginaw branch, the Midland staff were helpful in assisting the customer and resolving the issues. The customer appreciated the Midland branch's efforts but urged Enterprise to address the internal issues to prevent further negative impacts on customer experiences. Overall, Enterprise Rent-A-Car in Midland, Michigan provides a clean, well-maintained rental experience with kind and knowledgeable staff, though the company should address any internal conflicts that may affect customer service across its locations.

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1. Midland, Michigan