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November 2023 by Kathryn Shepherd
So happy with the work by Northtown Collision. The work was done in a timely fashion, and my truck sparkled when it was returned to me. Friendly staff and excellent work. Thank you.
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October 2023 by Todd Gambrell
I have been working with Charlie and Northtown for years. Excellent work; Ann and George in the office are easy to work with and very knowledgeable. They kept me well informed during the process.Service: Body & Trim
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October 2023 by Kent “Kent” Kalenak
Great guys went the extra mile. They were able to squeeze me in a busy day. Not sure about body work but if you need auto glass best in Midland
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September 2023 by Rich B
Needed to have hail damage repaired on my new vehicle. Charlie and George were great to work with. They provided excellent communication throughout the whole process and the quality of the work was top notch. Northtown is my go-to for any future body work.Service: Body & Trim
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September 2023 by Daytons Grammy
They were great, professional, and a quality value job on my car. It was finished when estimated, and I was informed, in detail, every step of the way. I would recommend them to my family!Services: Steering & suspension repair
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August 2023 by Mary Sprague
Great customer service. Answered all my questions and helped me with my car insurance too. Kept me updated with photos as the work on my car progressed. Extremely pleased with the work they did. You can't tell anything happened to the car. Highly recommend them!!!Services: Painting
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August 2023 by Deb Mikols
Have always liked this company. They go over and beyond, awesome service, and kept the car clean, vs the complete opposite I've seen! The owner is awesome! Thank you!Ps. My right side mirror was broken, the owner temporarily fixed it so I could parallel park, safely drive in reverse, until insurance got the parts. I've never experienced that extra service and care, so grateful & impressed! ♡♡♡Services: Painting
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August 2023 by Jared Watters
They worked with my insurance company directly and kept the process very smooth and simple. Did excellent work and the car is as good as new.
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August 2023 by William Angus
North town collision does a fabulous job. They repaired my tailgate and made it look like new again. I highly recommend them for any collision repairs.Services: Painting
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August 2023 by Toni Krause
Very professional service. Communication was excellent. Sent me daily pictures of the work being done. I highly recommend this body shop!!Services: Painting
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July 2023 by Sam Nowosad
Con-artists in cahoots with the insurance company. Had my car towed in from an accident with an animal. Vehicle had a torn up bumper and had a mechanical issue that vibrated the whole car really bad. They only wanted to fix the bumper because it was easy and they saw out of state plates and thought they could take advantage of me so they only quoted repair to the insurance company to fix the bumper and not the mechanical issues because Charlie said he didn't notice any. When he drove the vehicle he didn't notice a vibrating the first or second time, then he had his employee drive it and he said it was throw you out the car bad. So instead of doing the right thing and informing the insurance company that his original assessment was wrong, he just tried to pass me through. So right after they did the repair I had to drive the car across town with hazards on to fix the mechanically issues at another place. When I came to pick up the car from Northtown the battery was all the way dead had to jump it. They didn't repair the crack on the bumper mount on the left side because they said the insurance didn't want to cover it because the collision was on the right, even though it clearly came from the accident stressing the bumper all the way across. No argument was made for that repair to be done. And the repair they did do was they replaced my left bumper with another used bumper that had a crack/hole that was like the material was thin in that spot. I paid 500 deductible and they charged the insurance company over 2500 bucks for a half job. I now live in midland and since they wronged me, I am going to be talking poorly about them for ever. Highly recommend not using them.
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April 2023 by Shannon Adams
I hit a deer with my nearly new vehicle. The economy being what it is, it took months for parts to come in to fix my car. Charlie, George, and Zach were amazing through the entire process. I received multiple updates and they went above and beyond to get me back in my car and on the road. I’ve never been more impressed and my car is looking and running like it’s brand new again! We will use them again without question!Services: Painting
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April 2023 by Aaron Kalo
Hit 2 deer within a couple weeks of each other last fall with my 2012 Camaro SS. They were able to schedule me to get it in to take care of damages from both accidents at the same time. Vehicle looks as good as new, drives like new. I’ve had them work on my vehicles in the past. So i knew it was definitely worth the wait to know it was done right, and I’m glad i did.Services: Painting
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April 2023 by brandon rebant
Has to one of the worst expire ever had with a auto place, i bought it in because it was side swiped they made me move it after a month being there keep fricking pushing back my schedule date finally a year later I got them to actually respond then they go can you take pictures because they never actually looked it over so I did myself and sent them mind you it’s been sitting for almost a year and started to get rust because of the exposed metal finally they said they can’t work on it because of the rust that collected on it from the extremely long wait time the biggest waste of time I’ve had in my life that is for making me wait that long when I could have just took it elsewhere from the start. Overall no professionalism from what I experienced
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April 2023 by North Londonred
Took my car here for a fender bender. The communication and work were outstanding. I would definitely recommend this business.Services: Painting
