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March 2024 by Abby Freiger
Both times I needed my windshield replaced they were so helpful.Also the windshields were wonderfully put in.
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March 2024 by Gail Bennetts
Horrible service. Will never go back!!
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January 2024 by Mark Blake
If I were to rate Safelite based on my experience with them 4 yrs ago it would've been a 5... today is a much different story! Just try to talk to a real live person via phone at any location. Their whole setup is to keep you from actually talking to anyone within their organization. What if something goes wrong and you need help! They've made it very convenient to shirk their responsibilities by putting you into an eternal phone loop. I think I'll use Glass Doctor instead!
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December 2023 by DEBRA HITE
I am very happy, pleased and satisfied with my service of replacing my wind shield and wipers. The people were very friendly. The tech was very informative. I had Great Service.
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October 2023 by Ladeea Kellogg
Was late for my appointment..BUT THEY WERE GREAT AND REPLACED MY WINDSHIELD, AND WERE VERY NICE..
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October 2023 by Hunter Genia
Hit a turkey and shattered my windshield. It happened on a Saturday when everything was closed and got set up with Safelite in Midland the following Tuesday. Todd the technician was professional, quick, and very informative.
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October 2023 by Brian Porsch
You lost my service forever... If I cant call you and talk to a person..... I will not give you my business ... yes the computer age is nice.. but personal service is always more professional.......
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August 2023 by Dylan J.
We got a windshield in our 2012 Buick. It was quick and simple. But later down the road our rear view mirror was knocked sideways. I thought to my self, well now I gotta correct my mirror. Nope. I don't know how. I have never seen this in my life. But the mounting glue ripped a hole in the windshield?? I called and explained everything to customer support (which is a pain in the ass) but the person on the line told me he had heard of these calls before? Me being I never heard it, it got me thinking how weak is their glass????? They wind up warrantying it out for the scheduled appointment. Well they're here now and telling me it's not under warranty because they put it in ever so long ago. Yet the person on customer support saw exactly when we bought the FIRST windshield and still did it for us? So why is it now that they're here it's not under warranty?
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August 2023 by Joe Schoenherr
They did a great job in the office and in the field. We highly recommend all your glass repairs be done by Safelite Autoglass
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August 2023 by Rebecka Haskin
I Don’t know what location dispatched our specialist but he did an amazing job.
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August 2023 by William Tell
I don’t know how they can repair windshields since they obviously don’t have any hands to pick up the phone and answer it. Don’t waste your time here!
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June 2023 by Liv Michelle
Great experience. My windshield was finished very quickly.
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May 2023 by James Seney
awesome everthing went as they said it would the people were very friendly and informative. it's the only place ill ever go agian.
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March 2023 by Josh Higgins
Setting a service date and time online was user-friendly. Reminders from Safelite were helpful and informative. The crew was personable and professional. The k cup options in the waiting area were decent. The service tech went above and beyond by pointing out his concern about the condition of my car's windshield plastic panel seal and the plastic panel under the windshield wiper. And the amount of time I was told that I would wait was spot on.
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March 2023 by Tabitha Ball
Super friendly group within the building and great customer service. Timely updates via phone calls about appointment reminders or text messages about your appointment and vehicle status.I took my big truck in for an insurance claim windshield replacement.I wouldn’t want to my vehicle anywhere else!!
