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November 2023 by Annie Walter
Our entire family was squeezed in e d of shift by 3 seperate girls and all out kkds and husband and even the wife were accommodated with a smile and excellent friendly service. ? 10 stars and Mercedes was absolutely fantastic. Thankyou soooo much! Midland store is fantastic .Service: Kids' cuts
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November 2023 by Jake Kelly
The hair cuts themselves are consistently well done. It's just a matter of getting into the chair. The check in system is outrageously messed up... I've left to go else where a dozen times or better. There will be no one in the store waiting for a haircut but me. I'm still told it will be a 45 minute wait. As they call off 15 people that are not there. Then my name slides further down the list because the online check ins take priority. How about you can't get in line unless your actually there in line... Broken system.
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October 2023 by ShonowTH
They do an OUTSTANDING job when they feel like it.Their sign-in system needs work, though. Typically, I'll check in online, see the recommended arrival time (usually 30-50 minutes), check in again when I show up, and take a seat for ten minutes or so.Sometimes, the system will boot and skip customers, though. I've seen it happen to others, and I've been hung out to dry for about two hours twice now.It's definitely best to make room for a visit during the earliest times of a weekday to reduce this problem rather than trying to squeeze in on a weekend when their queue is too overwhelmed and working in favor of walk-ins who don't check in.
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August 2023 by Will Durchholz
I’ve been seeing Mercedes for almost a year now, and she consistently delivers a great cut. Would highly recommend visiting her for your next haircut!Service: Haircut
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August 2023 by Sharon Doxtader
Thank you Codi and Alisha. You did a great job and were so thoughtful. We were blessed to meet you today.Services: Haircut
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August 2023 by John Boothroyd
My son has special needs and is really difficult to get a haircut for. Normally I sit him on my lap and the hairdresser and I tag team it. I’ve been taking him to sports clips because the hairdressers there have managed it really well and have treated him nicely. I usually tip 50-100% because I realize it isn’t a great time.Today, they forced my wife to take my son outside and cut his hair in the parking lot because he was loud. They also did a terrible job. Now I’m going to have to buy hair clippers and buzz cut his hair myself because it looks so horrible. The hairdresser told my wife not to come back and we will honor her request. Needless to say if you’re a parent of a toddler with special needs, or who is just difficult during a haircut, you can add this to the long list of places where they will shame you and treat your child like garbage.I feel a little bad leaving a one star review when I have had some good experiences here. I probably should have remembered the names of the hairdressers that did a good job so that I could request them specifically. However, it’s difficult leaving anything but one star when my wife came home crying and my son’s hair looks like a wild animal attacked him with clippers.
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August 2023 by Tiffany Borske
Karissa does an amazing job with children. She cut my 4 year old and 1 year old sons hair. The little one was especially unsure of the process but she was so patient. The cuts turned out great!Service: Kids' cuts
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March 2023 by Alex Clark
My Husband and Son went in (Saturday, 3/4/23) and got butchered. The lady who cut their hair claimed to be a Pro. Barber, but there’s absolutely no way that’s true. SO many missed spots for my Husbands full shaved head, and my son’s hair was cut uneven ALL OVER. Stinks because they’ve gone there for months, if not years, and it’s never been this bad before.
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March 2023 by fortcraftyt
This place is always great when I go. You don't ever have to wait as long as you sign in online. And the staff is fun to talk to. Hope to see everyone there.
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February 2023 by Gary Bishop
The online check in process is manipulated by the staff. I’ve used it before no problem. Today as a walk in my wait time was 5 minutes. 45 minutes later after 2 online appointments of 16 minutes and 20 minutes were taken ahead of me I left. The staff would finish and disappear in the back for 10-15 minutes until the next online reservation would show up. They then would quickly come to the register and leave me sitting there to take the next online reservation. I guess if you want to visit only make an online reservation as lobby customers are ignored completely. Shame of it all I do like the products guess I’ll order online and get my haircut where customers are valued.Service: Haircut
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January 2023 by Dominik Malysa
First time getting a haircut with this company. I really enjoyed my experience and they did an amazing job at giving me exactly what I wanted. They also suggested some products for me. My barber, Sarah A, was super kind and helpful. Overall experience was a 10/10.Service: Haircut
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January 2023 by joseph
I didn't have an appt, so the wait was 3 hours. Saw 6 people get turned away in the 10 minutes I was there. How about have someone on duty for walk-ins? Terrible business model, never turn away paying customers.Service: Haircut
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January 2023 by Jacquob Littlejohn
I visited Sport Clips for the first time a few weeks ago and went back for a second cut yesterday. Both Sara A and Mercedes did a phenomenal job. Mercedes was very focused on getting the cut to meet my exact specifications and seemed to care a great deal about providing quality service. The online check in system is very convenient, can't recommend this place highly enough!Service: Haircut
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January 2023 by Travis Wade
Started out by telling Karissa that this was my first experience at a hair business in my 32 years. She calmed the fear and got to work on shaving off months worth of procrastination. The end result was a great haircut and an overall great experience with this business! Definitely would recommend!Service: Haircut
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November 2022 by Brittany Crowley
We had a wonderful experience with my two boys getting haircuts (5 and 3 years old). They are pretty nervous about hair cuts but Karissa and Ballie did an amazing job cutting hair and helping the kids feel at ease. They even had a few toys for them to fight with while getting their hair trimmed. We will definitely be back!
