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March 2024 by Mouse House
Fantastic fast food in Midland! The new remodel is way better than it was!!
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March 2024 by S T
My husband and I ordered 2 dave singles... We get five miles away from the store and realize there's a nasty hair sticking out of my husband's burger( THAT HE ALMOST ATE) I drive all the way back and I don't even get an apology. They offer the money back for one sandwich. But told me I couldn't have a Refund for the other because there was nothing wrong with it., But there was something wrong with it. My husband just found a nasty hair in his food. Why would I want to eat my burger? Not once did those people apologize to us... The hair was long and black and went through the entire sandwich!After being told that I would not receive A Refund for the other sandwich. Because there was nothing wrong with it, I began to tell them. Yes, there was something wrong with it. And I wanted my money back. And the big guy inside decided. He wanted to tell my husband to come inside and fight him... Really over a dollar burger.. We found hair in our food. Why not just give us our money back and apologize? Instead, they wanted to fight with us. And not even give an apology for a nasty hair in our food. The hair was stuck in the burger.!!!! I HAD TO DRIVE 8 MILES OVER THIS!
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March 2024 by Ken Desloover
Nice clean dining room since the remodel. Lose the ketchup packets.
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March 2024 by Jennifer Reamsma
I went through the drive-thru and my food was hot and they got my order right and they were friendly good job!
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March 2024 by Michele Griffes
Breakfast was affordable and tasty.
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February 2024 by Mike Mason
They have the best staff.. efficient and nice makes the experience so much better.... The best Wendy's I've ever been
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January 2024 by Tyler Long
Terrible service, long waiting times, and they are always out of half of the food on their menu.
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January 2024 by Carter Goss
Jayden was
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January 2024 by Mike Blakeslee
They were nice just could not get my order right maybe because it was the new pretzel bun hamburger I just wanted to try it oh well maybe someone can let me know how it taste after 3rd attempt of getting wrong order I settled for what ever was in the bag.
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January 2024 by Haley Heinlein
Went right before Christmas, late night. Got jr bacon cheeseburgers, nuggets and fries. I’m convinced the food was bad, outdated, something. It’s my usual order and there was definitely something funky about it. Didn’t want to call and complain to a manager during Christmas time. Especially as the pair that were working there that night were quite pleasant. Called it a loss. Gave them another chance tonight. I just got frostys. No “welcome to Wendy’s,” or anything inviting, just “go ahead with your order.” I listened to them talk to the car ahead and behind me. Not impressed. Maybe she couldn’t hear over all the yelling in the background inside the closed lobby building. I didn’t wait for a receipt or utensils, maybe she wasn’t going to offer. I just left. I would have to assume if the manager was invested in the business like they should be, they wouldn’t be happy to know the lack of quality and customer service that we receive there. It would be a shame to see them lose after the revamp of the building and the funds spent to do so. Unfortunately, with all the reviews I have read lately, it’s not looking too promising. Please make your business a priority, we used to really love going there. Hoping for the best outcome.Signed,Customer service worker of 20 years and small business owner.
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January 2024 by Brian Miller
Disappointed they didn't have peppermint shake as advertised.
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December 2023 by AJ
Food and service was great this time, thanks!
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December 2023 by Amber Robinson
We ordered through the mobile app and said pick up in restaurant. When we get there the door is locked. So we had to wait behind 4 other cars. Not only was our food cold but the honey butter chicken biscuit had no chicken!
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December 2023 by Gregg Rose
Bad service. Closed down for 2 months no better service. I love wendy's. Never go back.
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November 2023 by Nathan Dowlen
Current remodeling has things fairly slow right