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December 2022 by Douglas B.
DO NOT PICK UP YOUR MONEYGRAM HERE!!!. Make sure if you do you have it set to their location or it won't go through and then they will blame it on you and instagram. It is moneygrams policy that you only have to have the receivers state entered into a transaction but at Kroger they do it their way. I would just go somewhere else if I were you. Oh yeah and they were rude about their own ignorance too.
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February 2022 by Terry Lee Damien Bell
Good store, very family oriented!!
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August 2021 by Barbara Patterson Lee
Thanks for treating our shelter dogs.
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February 2021 by Thee Magi
RUDE! Some of the rudest people ive ever met work on register. I also found out who the store manager was, she was the worst to encounter. THE STORE MANAGER! She has NO customer service experience. Morale seems low among the workers (I wonder why). I feel sorry for the people that work there. I would'nt recommend to anyone, people go there because it's the only grocery store in Milan. 0/5
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January 2021 by Jim I.
This particular kroger is in a sad state of affairs. I'm standing at the deli counter for 3 minutes and not 1 of 3 people behind it asked if they could help me. It is Saturday evening in only one checkout lane out of 7 are open... they are systematically forcing people to use the self check outs and people are going for it. The conveyor belt in checkout lane number 7 was filthy... I had to spray it with my own isopropyl alcohol. Normally we shop at the kroger in either Dundee or Lambertville, but we were coming back from an Ann Arbor and this one happened to be in our way. Milan is actually a nice town... I cannot believe how messed up this Kroger is. Ewww!
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September 2020 by Jim M.
Since there are some negative reviews here, I felt I should write. I have never had any problems here. The produce looks good, staff is friendly, and the store is just easier to deal with than the behemoths in Ann Arbor and Ypsi. Selection is decent considering the size, with some ethnic foods.
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September 2020 by Derek Robert
This is the WORST Kroger in the state of Michigan. The management and pharmacy are completely inept. It's cramped, dirty, old, gross, poorly stocked and had low variety compared to most Krogers.
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July 2020 by Ava M.
Never shopping at this location again and reporting them to the health department. I did a pick-up order and got rotten produce and foods that were set to expire the next day. I cut into garlic that had a clear spot of rot and had already sprouted. The potatoes were green and unusable. Management was good in handling the issue and seemed like it was a common complaint, but they shouldn't have to deal with this. Whomever is supposed to look out for these sort of things isn't doing it. Shoppers beware.
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April 2020 by Diane Marie Fadden
Provide face masks for all their employees and monitor the aisles to keep the traffic truly one way. Majority of shoppers are not noticing the labels on the floor about one way traffic!!
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January 2020 by Anna Brooks
Thank you Milan Kroger! The teens from Milan Free Methodist Church recently did a can and bottle drive to raise money that will assist in funding their upcoming mission trip. Milan Kroger allowed these teens to bring in the large number of cans and bottles. They were so accommodating as to even order extra bins for the machines ahead of time to prepare for this. As the machines were filling up faster than they would with just the regular daily use, Dawn was there to make sur
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January 2020 by Anna Franklin
Thank you Milan Kroger!
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September 2019 by Matt McGuirk
The produce department is awful, and you often have to wait a long time for assistance at the self checkout. Even if there is an employee right there, they are usually to busy chatting with the other employees to be bothered to do their job.
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April 2019 by Pixie Abeldt
Friendly People. Able to find things easily!
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September 2018 by Christine B.
Great grocery store with a wonderful produce section and delicious bakery. Sign up for a kroger plus card and save on the many sales they have. The 10 for $10 is a favorite of mine especially with 3 boys with big appetites. If you like vegetables and salad you can find very hood deals on products soon to expire. I bought 4 bags of ready mix greek and ceasar large portions for $1 each as they were marked $3.99 with a $3 dollar sticker attached. They take a lot of free coupons also which other stores don't do. The meats are good also as well as fresh flowers.
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August 2018 by Guy A.
Avoid this poorly managed mess. I often shop at this Kroger, only because it is 90 seconds from my home and there are not other local options. However I am disappointed every time I visit the store. It has been this way for years. If you can spare the time drive to another town. The store is dirty and messy. The whole strip mall development containing this store is a community eyesore. The store floor is dirty, the bathrooms are gross, the bottle return is filthy, refrigeration equipment is often leaking, promotional displays of junk and snacks crowd the entrance. It feels sort of like a flea market. The produce is horrendous. It is rarely fresh. Multiple times I have brought home bagged salad that was spoiled that same day. Even the unprocessed produce spoils within a couple days. Sometimes I wonder if the Kroger warehouse intentionally sends their old produce to the store in the poor rural town. The inventory management is horrible. I almost never find everything I need. The store carries the items but the shelf space is empty. Last week I found the bread section 80% empty. The meat counter is slow, if you can find it staffed. 50% of the time no one is behind the counter. I often wait politely for 5 minutes hoping someone will show. Several times I had to ask the store manager to call someone out of the backroom to the counter. Also, be sure to get there early. Because they pack everything up an hour before the meat counter is scheduled to close. In addition, like the rest of the store the meat counter and bakery is messy. Half of the staff looks and acts like they came from the homeless shelter. The uniform is an ill fitted Kroger shirt, old nasty jeans, worn out dirty shoes. Add messy hair that needs a trim. It is not uncommon to hear staff cursing and using inappropriate slang while they chat. It creates an unprofessional trashy environment. As if all this isn't enough annoyance, shelves are stocked while the store is open. So you have to deal with piles of boxes and dollies blocking isles. The store is currently being remodeled slightly. But that is just putting lipstick on a pig. A freshened entryway does not address the core problems: bad workers, bad management, bad inventory control, old produce. I am not sure if Kroger cares about their image. But this store is certainly a stain. Head elsewhere to spend your cash.
