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November 2023 by Marsha Brown
We were having trouble with our truck on our way home from vacation and broke down in Milan Michigan. Not knowing anyone in this town we looked up auto repairs and Pauls popped up. The reviews were good so i said lets call him. I cant tell you how Casey and his team there took care of us. He did good work was honest and gave a fair price. God bless his business in Jesus name!Services: Electrical repair
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October 2023 by Ben Keller
Great service. Small shop so you need to plan ahead for scheduling when possible. Very honest staff.
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October 2023 by Maria Damron
We purchased a car in Ohio and it broke down on US 23 on the way home. ?. Fortunately, it wasn’t to far from Paul’s Advanced Auto service. He had it looked at immediately (first thing Monday morning, it was towed on Saturday night).We told him our situation, we thought it was the alternator. He said he was going to make sure to give it a thorough check in case it was something simple faulty spark or wire.It turned out to be the alternator and battery(original 15 year old car). I asked him to do a thorough check. He found other safety issues that saved me thousands. He also sent me pictures.The dealership offered to buy the car back.The silver lining is we found an awesome mechanic that will have our business going forward. He wasn’t annoyed by millions of questions. Took the time to explain everything. If you are going to buy a used car take it here for a thorough inspection. If you need a repair this place is great.
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September 2023 by Jeff Ridings
I highly recommend Paul’s Advanced auto service! Paul quickly and accurately fixed our radiator overflow leak issue and tested it acctately to get us on the road quickly ! He is very honest and can be trusted with your car repair needs!
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August 2023 by John Leroy
I was in a bind with a travel trailer and needed some drilling done on the hitch. Although they were extremely busy, Casey took time, drilled the hitch for me and saved our trip. Couldn’t have been nicer and skilled! We will be using them from now on for our auto repairs!!Service: General repairs & maintenance
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June 2023 by Chris Logsdon
I was on a business trip 3-1/2 hours from home when the automatic transmission on my Honda Odyssey overheated & slammed down into 2nd gear at 70 mph. I was able to "limp" it 4 miles to the local Chevy dealer--just off the highway. They told me that they couldn't help me and suggested I try PAUL'S ADVANCED AUTO SERVICE a mile up the road. When I arrived a tech name Casey assisted me. He had two vehicles up in the air that he was working, but immediately dropped what he was doing to diagnose the problem and within 20 minutes he completed the repair and had me back on the road. THIS is what EXCELLENT customer service looks like. I wish I lived in the area...Casey would be my mechanic for life. Eternally grateful,-Chris Logsdon-Service: Transmission repair
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June 2023 by David Graczyk
Always a pleasure coming here, Casey will work with you on things, he does an Amazing job just like Paul before he bought it. He has something a lot of mechanics don't have, and that's heart, he cares about his customers.
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June 2023 by John Acker
I took my truck in for a transmission leak. I was worried about getting nickel and dimed on everything, but they were great! I was given a few suggestions about things that I could take care of. I felt the cost of the transmission work was very reasonable that I had them complete some of the other suggestions. I will take my vehicles back here again!!
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May 2023 by Jeff Rafko
Very friendly and experienced. They explain everything to you from start to finish.
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April 2023 by samantha burke
I was across the street for 20 minutes trying to fill a tire with air. It was 5:30 and I didn't know what to do so I called them 4xs and when they answered they said "we are closed, but drive on over and I'll take a look"They ended up checking all my tires (I overfilled 2 of them) and aired up the low one, on their own time, and they had to go turn the air compressors back on Thank you for helping me to get to nephew's first heavenly birthday ❤️You guys really went above and beyond when you didn't have to and it meant the world to me!
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March 2023 by Jon Stephens
Could not be happier with this place. Casey and his team do honest, quality work every time im having car issues. Very grateful to have such a great shop locally. Won't go anywhere else for my auto repairs.Service: Brakes
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February 2023 by Lanie Essex
I called last minute for an unexpected car issue, and Casey (the owner) and everyone else who works here are so accommodating, kind, and hard working. I highly recommend their services — they really do go above and beyond! Thanks you guys :)Service: General repairs & maintenance
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December 2022 by Alexandra Schweigert
Casey at Paul's Advanced Auto was AMAZING!! Everyone dreads a car repair but I couldn't say enough good things about this business. They explained the issue, fixed the car quickly, and charged a more than fair price. I will be a lifelong customer!Service: General repairs & maintenance
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December 2022 by Dan Schultz2
Casey and his team were great. Very quick turnaround on my truck. I will definitely be taking my vehicles here for service in the future! Thanks!
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December 2022 by Paul Wellman
Casey was absolutely amazing. He explained several scenarios of what was wrong with my dreaded Hemi tick on my Ram 1500 and even saved my broken parts to explain the malfunction when I arrived to pick up the vehicle. Very honest and reasonably priced. Will undoubtedly use again!Service: General repairs & maintenance