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January 2024 by Ben Keller
This branch of the usps proves why the postal service should be privatized. Incompetent would be too generous. Negative 3 stars.
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November 2023 by Angelina Jacobsen
I don’t know whose job it is to bundle mail for delivery, but folding large envelopes like priority mail envelopes in half so they can fit into your mailbox is unacceptable. The certificate I worked so hard for and was planning to frame will forever have a crease down the middle.
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June 2023 by Kory Strong
Very rude people at the desk. They interrupt you and are not polite or respectful at all.
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April 2023 by L. Robert
Have had a number of missing packages recently, some of which were misdelivered in neighbors mailboxes. When I called on one missing after Thanksgiving, I was told that the mail carrier had placed it in my box. When I told her that the only thing in the box were 2 letters, she got testy and said that she would have to come back out and check.The next day, I found the missing package and 2 others she had previously left on top of the mailboxes stuffed in my box. Despite taking my phone number, I received no call to inform me the situation had been resolved.The following Saturday, two more packages came up missing. Before I could call on Monday, my neighbor informed me he had just came back from vacation and found two of my packages in his mailbox and put them on top of the boxes.
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March 2022 by Val Cousino
Very polite, quick and efficient service.Local small town post office.Very friendly and nice.
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December 2021 by linh bui
The worst customer service ever. There is a woman who is there always so rude. I asked to send a box oversea and she gave me a wrong pen(sharpie) to fill out the form. And when I gave her the form already filled out she was like oh you need to fill out the fork again because that sharpie doesnt work!!!! Oh hello? Do I look like I have time time to kill? She is either so d*** dont know what she is doing or she really hates her job. Never go back
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June 2021 by Jeanne Luddeni
I had lost a tiny envelope and so I wrote to the USPS and told them and got a request open. By George there supervisor Mike came out and found it for me .. Milan's post office is the greatest. All in one day.
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January 2021 by Jennessa Brooks
This post office should have 5 ⭐⭐⭐⭐⭐. Drina is the best!
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December 2020 by Glenna Hale
I love our small town post office....the staff are always courteous, kind and helpful. The mail is delivered typically around the same time daily. Larger packages are brought to the door, rather than stuffing it into the mailbox. Great job postal workers!!?
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December 2020 by Courtney Deska
Very short line and quick in and out... however, I was told I couldn’t ship something when the Belleville post office has never given me any issues. I had to leave the line twice because I was given the wrong price for how much my item was going to cost to send. I won’t come back and will go to the Belleville location from now on. The gentlemen who helped me also was not friendly and kind frankly mansplained things to me.
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October 2020 by Karen Starkey
It would be great if you could update your hours of business online!
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October 2020 by Diana Wessel
The Milan Post Office provides service in a timely manner. Staff are very informative and offer suggestions for saving on shipping costs.
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August 2020 by Kim Brodie
The Milan Post Office always exceeds my expectations. When you go into the office, the people are extremely helpful and very pleasant to work with. If you have issues they work with you to resolve them in a very professional and caring matter. Lastly, the lady that delivers our mail is reliable and very considerate. She's a 10 star for sure and we are so lucky to have her.
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June 2020 by Cara Goodloe
Mike at the Milan Post Office has gone above and beyond to help me! Thank you so much!!
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May 2020 by Kayla B
Multiple missing letters and important documents sent through this USPS. Have never received and no help in person at Milan post office. Envelopes just don’t disappear!!!
