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November 2023 by Danielle Edwards
Mike not only did the impossible by getting me an affordable price on an SUV in today’s market but he also had everything ready to go for me when I arrived. I was driving my new Equinox home 15 minutes after I arrived. It was without a doubt the best, most pain-free car buying experience of my life. We will be back.
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November 2023 by Matt Fo
I’ve have better experiences! The customer service was fine (Amy C, Dereck W, Rodney R and Wynter Y were great). My vehicle was not fixed when I was instructed to pick it up. I was luckily provided a loaner. I was questioned by staff whether or not I had after-market parts installed, (laminated Chevy logo on the trucks grill) this is something they should have known.
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November 2023 by Alex Montalban
The service dep't over at Victory Chevrolet in Milan, MI is absolutely STELLAR! I got a same day appt for an oil change because my oil life was very low (7%) and Roman took care amazing care of me from start-to-finish. I sat down in the lounge with a cup of coffee and a book figuring the wait would be at least 45 minutes to an hour. I barely got through one chapter before Roman returned with my keys and sent me on my way. Milan is a little out of my way, but I'll definitely be coming back for each routine service given the sake of ease every time I go!
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November 2023 by Susan S.
This is the first time I've had an oil change here and I was so impressed They were very friendly, service was fast and the price was very reasonable. Rodney waited on me and was very nice. I will definitely be going here from now on for any service I need on my car. Thank you
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October 2023 by Abrielle Young
My heat was out on my car and Belle Tire told me it would $933 to get my heat fix, luckily I called the dealership and spoke with Amy. She was extremely knowledgeable, and went above and beyond to get me in to fix my problem. When going to the service department, I highly recommend speaking with her. I truly appreciate her and whoever had done the work on my car because they did it very quick, and it work’s wonderfully. Thank you very much! Definitely recommend this dealership for any future repairs.
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October 2023 by Laura Guenther
Very pleased with the service department, took my car in on a Thursday morning, was diagnosed with a emission problem. They had to order parts, so I figured at least a week before repairs could be done. I was so wrong, the next day parts were in, and car was repaired. I would like to thank everyone in the service department!! Will definitely bring my car back for any repairs.
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October 2023 by Carol Otto
Rodney Roman ensured my vehicle was serviced on time per my appointment, and was very professional. I had only one concern with the vehicle which he explained was actually a feature, which put my mind at ease. Rodney showed me to the waiting area which had refreshments. Service was quick and they washed my vehicle which was a very pleasant surprise! 5 of 5 stars.
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October 2023 by Carmen Irizarry
Posting for my husband, Stephen Walsh: service on his car was rendered 2 days later than anticipated, but made it work. Service was great otherwise, great price and service consultant Rodney J Roman made the entire experience a very pleasant one. We absolutely appreciated his professionalism and expertise on our car. Thank you Rodney!
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October 2023 by Kimberly Chernoff
Just stopped in to look at what was out there, Mike came out to check on us and see if he could answer any questions. He was amazing, his knowledge and professionalism was beyond expectations and.... well I am now driving my brand new 23 Chevy Traverse RS and I couldn't be more happy... I love it, THANK YOU Mike!
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September 2023 by Andrew Erickson
This place is great. I drive 2 Fords and still bring my vehicles to this dealership. Service advisors are great along with the mechanics and parts guys. They’re quick, can get you in and out in a reasonable amount of time, something that is severely lacking at other dealerships I’ve been to. Prices are competitive and everyone I’ve dealt with here has gone above and beyond. Definitely worth the drive if you’re in the area, I’ll be using them for as long as I’m here. Thanks guys keep up the good work
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September 2023 by Laurie Hunt
I was there yesterday for an oil change. I was in and out in no time! Tyler and Amy are great to work with, both very pleasant and professional! I won't go anywhere else! Great Service Team!
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September 2023 by Fred Altenbernt
Disappointed, oil change and senor put into one of my tires.First time i did not get a sticker to tell when I would need to schedule another oil change.Did not check air pressure in my tires, even though they rotated the tires, another first. different pressures in a 4 tires.The senor they installed failed less than a mile from the shop. I was upset, no mood to talk to them. Considering whether I will do business with them again.
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August 2023 by Sue Jay
Lost my key fob. Made an appointment for Victory to make another. $415. Ridiculous. I feel this was a big rip off, taking advantage of an elderly, handicapped woman. I have purchased 2 vehicles at this location. Will not buy a third.
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August 2023 by Randy Hunt
Tony was great! Super knowledgeable and helpful. A family man and a veteran, both factors that are very important to me! He and his team got us an amazing deal and treated us like family! Will definitely return and recommend to others!
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August 2023 by Stephanie R
As of right now lol they’ve been great! Smooth transition into my new car. I got my first oil change a few days ago, and the tech Rodney was amazing! Extremely friendly/ personable, and he definitely went above and beyond.
