Pet Supplies Plus Milford, owned by Scott Slater, has been serving the community for 15 years, with a dedicated team including assistant manager Mark Slater. Customers appreciate the store's cleanliness, great selection of pet supplies, and helpful staff. Many shoppers rely on this store for their pet food needs, noting the kindness of employees who often assist with carrying heavy items to their cars. While some customers expressed a desire for more sales on small animal supplies and additional knowledge on specific animal care, overall experiences have been positive. The rewards program and bulk food options for birds and small animals are also highlighted as great features of the store.